CJ offers two methods for fulfilling Temu platform shipping labels:

I. Sync Temu orders to CJ and convert them to platform shipping labels;

II. Create platform shipping labels on Temu, then sync them to CJ for fulfillment.

We recommend the first method, which is syncing Temu orders to CJ and converting to platform shipping labels.

Detailed Instructions:

I. Sync Temu orders to CJ and convert them to platform shipping labels.

Note: This method only supports orders fully fulfilled by CJ warehouses and converted to platform shipping labels.
If the store includes supplier products, this option cannot be selected.

- Follow the steps below on CJ:

1. Go to Authorization > Store List > Logistics Type Settings > Use Platform Logistics > Select "Yes".

- Follow the steps below on Temu:

Ensure that the sensitivity attributes of all products in the order are set. For apparel, select "No" for all privacy fields when creating product details.

If earlier products were not configured, you can set them when placing new orders online in Temu's backend.

A prompt will appear listing products without configured sensitivity attributes—you can set them accordingly. If not configured, label generation will fail. This step cannot be automated and must be completed manually.

2. Convert Temu self-fulfilled orders to platform shipping labels on CJ.

After syncing Temu platform orders to CJ and submitting payment, the system will automatically match the connected warehouse and generate platform shipping labels, proceeding to warehouse fulfillment.

Note: Once generated, the Temu backend will display the package information. Please check the selected shipping method. By default, the system picks the lowest-cost option. If the shipping method needs to be changed, update it in Temu and resubmit the cart.

II. Create a Platform Shipping Label on Temu and then sync to CJ for fulfillment.

1. Go to Temu Seller Center > Order Management > Order List. Select the orders (batch processing is supported) and click "Online Order";

Enter product weight, dimensions, warehouse, and logistics details.

Please note that you need to select "Online Order Only, Ship Later", then set the shipment confirmation time (preferably 72, 96, or 120 hours). →  Click Confirm to submit the order.

2. When CJ syncs orders generated from Temu, they are displayed with the following identifier, indicating that they are platform shipping labels.

After syncing the Temu orders, CJ will mark orders with "Store Platform Logistics". If the order does not have this mark, you need to generate the platform shipping label on Temu first. Once created, the order does not need to be resynced manually.

3. Changing the Shipping Method to Online Order (Platform Logistics) on CJ.

a. Go to Orders Picking and submit the order on CJ;

b. The system will automatically intercept the order and switch it to a platform logistics order.

The original order will be moved to the Trash, and the system will automatically re-sync the updated order from your Temu store.

Store orders re-synced with the platform logistics will appear in the Imported section.

You can search for these orders using either the CJ order number or Temu package ID to complete payment for fulfillment.

4. For platform shipping labels synced to CJ that show "Out of Stock" and to change the warehouse on Temu:

Online Order List > Order Details > Change Warehouse/Logistics > Successfully Re-submit Online Order

* No need to re-sync to CJ. The shopping cart submission and label generation processes will automatically verify and update shipping label information.

Contact us if you have any doubts.