To improve order submission speed and overall user experience, CJ has added a default “Order Information Lock” function for dropshipping orders.

What is an “Order Information Lock”?

1. Locked Order: Once an order is successfully submitted, it enters a locked state.

During this period, the system will not automatically refresh or revalidate product info, shipping options, or inventory levels.

This helps reduce server load and ensures a smoother, faster experience for you.

2. Lock Duration:

For regular users, the default lock period is 1 hour. 

*Note: This is a system default feature. You don’t need to enable it manually.

How to Manually Refresh Order Info During the Lock Period? 

If you need to update order details during the lock period, you can manually refresh the order.

Go to the order checkout page > click "Update Order Information" button > confirm update.

Contact us if you have any doubts.