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What You May Need to Get Your Paypal Account Back

1618 4 mins article
Date Created: Dec. 29, 2020 19:19:03 Last Edited: Mar. 06, 2024 11:45:36

When you realize your Paypal account has been limited, you need to figure it out and get your account back. Here is some knowledge that can help you:

  • What are account limitations; 
  • Why are limitations placed on an account;
  • Proofs required to get an account back. 

For the purposes of protecting the accounts of both the sellers and the buyers, Paypal Account limitations are temporary restrictions for a specific account that could prevent withdrawing, sending, or receiving money. You might have done nothing wrong to have the limitations on your account. 

Paypal will temporarily suspend or limit your account due to certain reasons and you'll be required to upload files or proofs to get your account back.

The reasons may be:

a. An unauthorized access to your account.

b. Certain activity of your account not being compliant with regulatory requirements.

c. The number of claims and chargebacks related to your account.

d. Unusual(sudden or rapid) changes on your products on sale or sales volume.

Certain functions including payment and withdrawal will not be reinstated until proofs such as "A photo ID, Your business information, Business Receipt from Supplier, Proof of Fulfillment" are provided.


To get your account back, certain information can be provided by CJ (see attachments) for your proof.

1. Dropshipping Agreement

Refer to: Downloadable dropshipping agreement for dropshippers.

2. Receipt from Supplier

We provide a receipt template with the CJ logo, including SKU, product name, quantity, unit price, etc. You can fill in it as your per order. If the product information is not required, you can directly get the invoice from "Orders > Store Orders-All > Invoice".


3. Proof of Fulfillment

"Proof of Fulfillment, named Shipping Label on CJ, is online or physical documentation from a shipping company that includes the following information:

a. The shipping date of the item. 

b. The recipient's address, showing at least the city and state, or city and county, or zip/postal code (or international equivalent). 

c. The address information on your shipping receipt must match the address on the "Transaction Details page."

For shipping labels, you can get them for processing/dispatched/completed/closed orders.



Drosphipping Agreement

Cooperation Agreement

Purchase Receipt

Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions.