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How to Ask Product Questions via Merchant Comment?

733 3 mins article
Date Created: Jun. 06, 2025 13:26:33 Last Edited: Jun. 06, 2025 13:28:06

If you have any questions about a product on CJdropshipping, you can directly leave a message using the “Merchant Comment” feature located next to the Product Description on the product detail page.

 

What Is the “Merchant Comment” Section?

 

This section is designed for dropshippers to ask questions about specific products. Whether you're curious about the material, available certifications, color variants, or regional selling restrictions, this is the place to ask.

 

 What Kind of Questions Can You Ask?

 

You can leave comments to inquire about about (but not limited to):

 

- Product materials or specifications;

- Whether the item has certifications (e.g., CE, FDA, etc.);

- Available color or size variants;

- Whether the product is available or restricted in a specific country;

- Packaging, branding, or customization options;

- Any other product-related details.

 

How to Use the Feature

 

1. Go to the product detail page of the item you're interested in.

 

 

2. Locate the Merchant Comment section next to the product description.

 

 

3. Type your question in the comment box.

 

4. Submit the message and wait for a reply from the CJ sourcing team.

 

Tips

 

- Be specific in your questions to get faster and more accurate responses.

 

- Check if someone has already asked the same question in the comments before posting.

 

Contact us if you have any doubts.