Each seller may have different sourcing goals—more competitive pricing, higher quality standards, broader product categories, developing private labels or exclusive items, and more.

CJ's Paid Sourcing Service offers end-to-end, tailored support based on your specific goals, helping you efficiently move forward with your business plan.

If you're seeking a more in-depth sourcing service, you can also try CJ's Paid Sourcing for a tailored solution. Below are the steps to get started:

Ⅰ. How to Post a Sourcing Request?

1. Access to Sourcing Function

You can access the sourcing page through the following methods:

- Homepage: Click “Request for Sourcing” or “Source Now”;

- Service Section: Go to Service > Sourcing, then click the "Post Sourcing Request" button in the top right corner.

2. Submit a Paid Sourcing Request.

You may submit sourcing requests through either of the following methods:

- Sourcing for Store Existing Product.

Go to the “Store Existing Product” page, fill in the required information, and check the “Paid Sourcing” box at the bottom. The system will then create a store-based paid sourcing task.

- Sourcing for Individual Product.

Go to the “Individual Product” page, fill in the necessary details, and also select the “Paid Sourcing” option before submitting.

Note: There is no limit on the number of Paid Sourcing requests, and they will not count against your daily quota of free requests.

II. Payment Process

After submitting your request, click “Request for Sourcing” at the bottom of the page to proceed to the payment screen.

If you exit the process midway, you can click the “Pay” button from the sourcing list to resume payment.

If you have multiple tasks in one batch, a pop-up will appear allowing you to choose single or bulk payment, and then proceed to the checkout page.

III. Track Progress

Once payment is completed, the task status will change to Pending. You can track progress from the Sourcing list, and results will appear in the Result column. 

If you need further communication, you can reach out to the CJ team using the “Chat” or “Ticket” features on the right-hand side.

Currently, automatic refunds are not supported. If the result does not meet expectations, please contact your CJ agent for assistance.

IV. Canceling a Request

To cancel a request, click the Cancel button while the task status is Awaiting Payment.

If a store product paid sourcing task is canceled, the item will no longer appear on the “Store Existing Product.” page. To restart the request, go to the “Individual Product” page and re-upload the item information.

V. Payment Records

You can view all your Paid Sourcing transactions in your Wallet. Look for transactions labeled Paid Sourcing. Click the CJ Order ID to view the related sourcing task ID.

If you encounter any issues during the process, feel free to contact CJ online support team. We’re here to provide you with prompt and professional assistance.