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How to fulfill TEMU Semi-Managed US Y2 Orders?

54 10 mins article
Date Created: Jul. 09, 2026 03:12:42 Last Edited: Jul. 09, 2026 03:12:42

TEMU 半托管美国 Y2 订单在 CJ 履约操作指南CJ Fulfillment Guide — TEMU Semi-Managed US Y2 Orders

从「店铺关联 Y2 仓库」到「尾程面单回传完成」的完整操作流程The full flow — from binding a Y2 warehouse to completing last-mile label upload
入口 · EntryStore Orders
模块 · ModuleTEMU 半托管美国 Y2
截图 · Screens测试环境真实
语言 · Language中英双语 中/EN
什么是 TEMU 半托管美国 Y2What is TEMU Semi-Managed US Y2长时效 · 国内直发Long-lead · China direct

Y2 是 TEMU 半托管下的「国内直发」模式：商品无需备货海外仓，买家下单后直接从中国发往美国。平台会给这类商品打「长时效」标签并给流量倾斜。Y2 is the “China direct-ship” mode under TEMU Semi-Managed: no overseas stocking — after a buyer orders, goods ship straight from China to the US. The platform tags these items as “long-lead” and gives them traffic support.

国内打包·交货代Pack in CN → forwarder→ 空运Air freight→ 美国清关US customs→ 进入平台尾程仓Platform last-mile WH→ 平台面单派送Platform-label delivery
🚚 头程（中国→美国干线）：用「货代单号」，由货代提供。🚚 First-mile (China→US trunk): uses a forwarder tracking number, from the forwarder.
🏷️ 尾程（美国最后一公里）：用「平台物流单号」，即平台在线 call 出的面单。🏷️ Last-mile (US last leg): uses a platform tracking number — the label called online from the platform.

⏱ 时效：整体约 14 个工作日（头程约 9 + 尾程约 5），比普通半托管更慢；需等货到美国后再点「发货」。⏱ Timeline: ~14 business days total (~9 first-mile + ~5 last-mile), slower than ordinary Semi-Managed; mark as shipped only after goods reach the US.

📦 发货仓不限：Y2 订单不强制中国仓发货，也可以由美仓发货；区别只在头程，尾程一样——平台出尾程面单的时间相同，都要 6 天以后。📦 Warehouse not restricted: Y2 orders are not forced to ship from China — they can also ship from a US warehouse; the difference is only the first-mile. The last-mile is identical — the platform issues the last-mile label on the same timing, always 6+ days later.

1
正文里的圈码 = 截图上同款圈码所指的操作点Circled numbers in text match the same circles on the screenshot
E
会中断流程、需要你决策的异常（见文末）Exceptions that interrupt the flow — see end of doc
B
正常的可选分支（见文末）Normal optional branches — see end of doc
▮
虚线框 = 用流程图讲的系统机制（无需你操作）Dashed boxes = system mechanisms shown as diagrams (no action needed)

Quick Overview · 操作主流程总览Main operation flow

1关联 Y2 仓库Bind Y2 Warehouse → 2设置物流·品牌Logistics & Brand → 3商品默认关联仓Default Warehouse → 4订单进入·拉取/导入Orders In → 5导入订单·填尾程仓Import · last-mile → 6物流选项Logistics Options → 7尾程面单自动上传Auto Upload Label → 8按需手动补传Manual if needed → 9手动上传面单Manual upload → 10Y2 仓换单·履约完成Relabel & Done
注：「库存同步与分配」是系统后台自动机制，不是你要操作的步骤，单独放在文末补充说明。Note: “inventory sync & allocation” is an automatic background mechanism, not a step you operate — see the appendix at the end.
Step 1

给店铺关联 Y2 仓库Bind Y2 warehouses to the store

在店铺列表找到 TEMU 半托管店铺，打开它的 Sync Settings，切到「US Transit Warehouse(Y2)」标签，把要用的 Y2 中转仓（尾程仓）关联上。Open the TEMU Semi-Managed store’s Sync Settings, switch to the “US Transit Warehouse(Y2)” tab, and bind the Y2 transit (last-mile) warehouses you use.
  1. US Transit Warehouse(Y2) 标签The “US Transit Warehouse(Y2)” tab：Y2 仓（中转/尾程仓）在这里绑定，和普通「US Local Warehouse」是分开的两组。— Y2 (transit / last-mile) warehouses are bound here, separately from the regular “US Local Warehouse”.
  2. 逐个选择要关联的 Y2 仓：如 US Cranbury Y2、US Ontario Y2、US Illinois Y2、US WCX 等。只有关联了，库存和订单才会走这些 Y2 仓。Pick each Y2 warehouse to bind — e.g. US Cranbury Y2, US Ontario Y2, US Illinois Y2, US WCX. Inventory and orders only route through a Y2 warehouse once it is bound.
  3. 保存前需勾选同意「CJ-Temu Semi-Managed Inventory Service」协议，然后点 Sync and Save Now 立即同步保存。Agree to the “CJ-Temu Semi-Managed Inventory Service” terms, then click Sync and Save Now to save immediately.
⚠ 绑定时的限制Binding limits
  • 中国虚拟仓 / 美国虚拟仓 / 伟城仓 不能作为可绑定仓（系统不允许）。China Virtual / US Virtual / Wei Cheng warehouses cannot be bound (blocked by the system).
  • TEMU 平台的 Y2 仓要求仓库管理类型为「自建仓/其它」才能匹配成功，否则关联不上。A TEMU Y2 warehouse must be of the self-built / “other” management type to match; otherwise binding fails.
Y2 warehouse binding123
①Y2 仓标签　②逐个关联 Y2 仓（如 Cranbury Y2 / Ontario Y2）　③同意协议后 Sync and Save Now① Y2 tab　② bind each Y2 warehouse　③ agree to terms, then Sync and Save Now
Step 2

设置店铺物流与物流品牌Set the store’s logistics & brands

在店铺的 Logistics Type Settings 里，决定是否使用平台物流、可选哪些物流品牌、以及物流策略。In the store’s Logistics Type Settings, decide whether to use platform logistics, which logistics brands are selectable, and the logistics strategy.
  1. Use Platform Logistics （是否使用平台物流）(use platform logistics)：选 Yes 时，普通半托管订单会自动切换为平台物流（CJ 不负责这些单的时效与运费）。— when set to Yes, ordinary Semi-Managed orders switch to platform logistics automatically (CJ does not handle their shipping time or cost). ⚠ 重要：Y2 订单不受这个开关影响——Y2 订单必须使用平台的物流服务。⚠ Important: Y2 orders are NOT subject to this switch — they must use the platform’s logistics service.
  2. Selectable Logistics Brands （可选物流品牌）(selectable brands)：如 USPS、GOFO、SpeedX。这就是「店铺指定物流品牌」。— e.g. USPS, GOFO, SpeedX. This is the “store-specified logistics brand”.
  3. 可用物流怎么算出来How usable logistics are computed：最终可用物流 = Temu 订单可用物流（系统通过接口获取）∩ 店铺指定物流/品牌 ∩ 仓库可用物流，三者取交集；店铺指定留空，则取「Temu 可用 ∩ 仓库可用」（见下方流程图）。— final usable logistics = the order’s Temu-available logistics (fetched via API) ∩ store-specified logistics/brand ∩ warehouse-available logistics. Blank store setting → “Temu-available ∩ warehouse-available” (see diagram).
  4. Logistics Strategy （物流策略）(strategy)：如「选出全部可用物流，取最便宜的一个」。— e.g. “Select all shipping options and choose the most cost-effective one.”
Logistics type settings1234
①是否用平台物流　②Y2 订单必须走平台物流（红框说明）　③可选物流品牌（店铺指定）　④物流策略① use platform logistics　② Y2 must use platform logistics (red note)　③ selectable brands　④ logistics strategy
机制：可用物流 = 三者取交集Mechanism — usable logistics = 3-way intersection
Temu 订单可用物流Temu order-availablevia API 接口获取
∩
店铺指定物流/品牌Store-specifiedUSPS / GOFO / SpeedX
∩
仓库可用物流Warehouse-available
→
最终可用物流Final usable logistics
注：三者无交集 → 没有可用物流。店铺指定留空则只取「Temu 可用 ∩ 仓库可用」。Y2 / TEMU 只回传货代号（FOB），不回传 CJ 号。　例：Temu 可用 [USPS、GOFO]，店铺指定 [GOFO、SpeedX]，仓库支持 [GOFO] → 三者交集 = GOFO。Note: no overlap → no logistics available. Blank store setting → only “Temu-available ∩ warehouse-available”. Y2 / TEMU only sync the forwarder (FOB) number, not the CJ number. e.g. Temu-available [USPS, GOFO], store-specified [GOFO, SpeedX], warehouse [GOFO] → intersection = GOFO.
Step 3

设置/查看店铺商品的「默认关联仓」Set / check the store product’s default warehouse

每个店铺商品都有一个「默认关联仓（Shipping From）」，决定这个商品默认从哪个仓发货（美仓 or 中国仓）。它会直接影响后面订单的「头程仓」决策，务必先设对。Each store product has a default warehouse (“Shipping From”) that decides where it ships from by default (US or China). It directly drives the later first-mile-warehouse decision, so set it correctly first.
  1. 在 Store Products（店铺商品）里把店铺商品与 CJ 商品关联时（Products Connection 弹框），底部的「Shipping From」就是默认关联仓——这里选「China Warehouse」就代表该商品默认从中国仓发。When connecting a store product to a CJ product in Store Products (the Products Connection dialog), the “Shipping From” at the bottom is the default warehouse — choosing “China Warehouse” here means the product ships from China by default.
  2. 关键Key：只有当该商品的时效是「长时效」时，默认关联仓才可以选「中国仓」；否则只能选美仓。— only when the product’s delivery timeliness is “long-lead” can the default warehouse be set to China; otherwise only US is selectable.
Product default warehouse dialog1
①Products Connection 弹框底部的「Shipping From」= 该商品的默认关联仓（此处为 China Warehouse）① “Shipping From” at the bottom of the Products Connection dialog = the product’s default warehouse (here China Warehouse)
👉 确实是长时效、却没有「中国仓」选项怎么办Long-lead but no “China Warehouse” option?
  • 先关闭这个弹框，回到 Store Products 列表页；在「Select Store」选中该店铺 → 点「Sync」实时同步，把店铺的长时效信息拉取到 CJ；同步完再打开关联弹框，就能选「中国仓」了。Close the dialog and go back to the Store Products list; pick the store in “Select Store” → click “Sync” to real-time-sync, pulling the store’s long-lead info into CJ; then reopen the connection dialog and “China Warehouse” becomes selectable.
Real-time sync on the list page12
①先在「Select Store」选中该店铺　②点「Sync」实时同步（旁边 Specific Sync 可只同步指定商品）① pick the store in “Select Store”　② click “Sync” to real-time-sync (Specific Sync syncs only chosen products)
Step 4

订单进入 CJ：拉取 vs 导入，以及履约仓怎么定Orders arrive: pulled vs imported, and how the warehouse is decided

半托管 Y2 订单有两种来源：店铺自动「拉取（Sync Store Orders）」和用户手动「导入（Import Orders）」。在 Store Orders 的 Imported 列表里能直接看出区别。Semi-Managed Y2 orders come in two ways: auto-pulled from the store (Sync Store Orders) and manually imported (Import Orders). You can tell them apart right in the Imported list.
  1. 拉取订单Pulled orders：店铺授权后系统自动拉来，订单号通常 DP 开头，带 Y2 标记；发货仓由「本地仓(美仓)优先 + 商品默认关联仓」决定（见下方流程图）。— auto-pulled after store authorization; order numbers usually start with DP and carry a Y2 tag; the shipping warehouse is decided by “local (US) first + the product’s default warehouse” (see the diagram below).
  2. 导入订单Imported orders：你自己导入的线下/平台单，订单号通常 DR 开头（导入细节见 Step 5）。— orders you import yourself (offline / platform); order numbers usually start with DR (import details in Step 5).
  3. 看三个关键字段Three key fields to read：发货仓（US Warehouse / China Warehouse）＋物流方式（Temu-US、CJPacket Y2 Auto Platform、CJPacket Y2 Platform 等）＋ Store Platform Logistics 标识。— shipping warehouse (US / China), shipping method (Temu-US, CJPacket Y2 Auto Platform, CJPacket Y2 Platform…), and the “Store Platform Logistics” marker.
Pulled Y2 order, US warehouse123
拉取单 · 美仓：①DP 单号 + Y2 标记　②US Warehouse　③Temu-US / Store Platform LogisticsPulled · US warehouse: ① DP number + Y2 tag　② US Warehouse　③ Temu-US / Store Platform Logistics
Pulled Y2 order, China warehouse123
拉取单 · 中国仓：①DP 单号 + Y2 标记　②China Warehouse　③CJPacket Y2 Auto PlatformPulled · China warehouse: ① DP number + Y2 tag　② China Warehouse　③ CJPacket Y2 Auto Platform
Imported Y2 order1234
导入单 · 中国仓：①DR 单号　②China Warehouse　③CJPacket Y2 Platform　④「发货仓」正下方的「Please select」下拉 = 尾程仓选择；导入时没在模板填尾程仓，就在这里补选一个 Y2 尾程仓（详见 Step 5）。收件信息已打码。Imported · China warehouse: ① DR number　② China Warehouse　③ CJPacket Y2 Platform　④ the “Please select” dropdown directly below the shipping warehouse = the last-mile-warehouse selector; if the import didn’t carry one, pick a Y2 warehouse here (see Step 5). Recipient data masked.
机制：由哪个 Y2 尾程仓履约怎么定（在 call 单/履约时）Mechanism — how the fulfilling Y2 last-mile warehouse is decided (at call/fulfillment)
平台是否已指定尾程仓？（订单已清关 / 已生成包裹）Has the platform already fixed the last-mile warehouse? (order cleared / package created)
↳ 已指定Yes
直接用平台指定的仓（映射成 CJ 仓），不再比选Use the platform-fixed warehouse (mapped to a CJ warehouse) — no comparison
↳ 未指定No
遍历店铺绑定的各 Y2 仓For each bound Y2 warehouse
→
每个仓分别向 Temu 查一次可用物流（含预估运费 / 时效）Query Temu once per warehouse for available logistics (est. cost / time)
→
按店铺「发货策略」比选：最低价 或 最快Compare by the store “ship strategy”: cheapest or fastest
→
选中物流所属的 Y2 仓 = 尾程仓The winning option’s Y2 warehouse = the last-mile warehouse
说明：常见发货策略是「最低价」；若选中的仓当日已超容量，系统自动改选次优仓，各仓都超容量则该单履约失败并给出提示。　例：店铺绑定「美东 Y2 / 美西 Y2」，分别向 Temu 查得预估运费 $5.0 / $4.5，按最低价 → 选「美西 Y2」作为尾程仓。Note: the common strategy is “cheapest”; if the chosen warehouse is over its daily capacity, the system auto-picks the next-best; if all are over capacity, fulfillment fails with a prompt. e.g. bound “US-East Y2 / US-West Y2”, Temu quotes $5.0 / $4.5 → cheapest → pick US-West Y2 as the last-mile warehouse.
机制：头程发货仓（美仓 vs 中国仓）怎么定Mechanism — first-mile warehouse (US vs China)
拉取订单后After the order is pulled
→
优先本地仓(美仓)：美仓有货吗？Local (US) first: is the US warehouse in stock?
↳ 有货Yes
决策美仓发货（本地发，只有尾程）Ship from US (local, last-mile only)
↳ 无货No
看该商品的「默认关联仓」（见 Step 3）Look at the product’s default warehouse (see Step 3)
→
默认关联仓 = 美仓 → 仍走美仓Default = US → still US
/
默认关联仓 = 中国仓 → 走中国仓（头程发货）Default = China → ship from China (first-mile)
即：先看美仓有没有货；美仓没货时，由商品的「默认关联仓」决定是继续美仓还是改中国仓。I.e. check US stock first; if the US warehouse is out of stock, the product’s default warehouse decides whether it stays US or switches to China.
🔀 B1 美仓发货US warehouse 🔀 B2 中国仓发货China warehouse 🔀 B3 拉取 vs 导入Pull vs Import
Step 5

导入 Y2 订单（尾程仓字段尤其重要）Import Y2 orders — the last-mile-warehouse field is critical

在 Store Orders 页点 Import Orders，用 Excel 模板导入。请注意：导入「订单」只需要收件/商品/尾程仓信息，不需要运单号、物流品牌、面单——那些是「导入尾程面单」（Step 9）才要填的。On the Store Orders page click Import Orders and import via the Excel template. Note: importing the ORDER only needs recipient / product / last-mile-warehouse info — NOT tracking number, brand, or label. Those belong to “upload last-mile labels” (Step 9).
  1. 用 Default Template 下载模板；如需增删列，用「Go to custom template」自定义（先上传你的 Excel，再映射表头）。Download the Default Template; to change columns use “Go to custom template” (upload your Excel first, then map the headers).
  2. 模板共 28 列（收件人、商品、地址等）。与 Y2 尾程仓最相关的是末尾三列，见下图。The template has 28 columns (recipient, product, address…). The three that matter for Y2 last-mile are the last ones — see below.
Import orders dialog1234
①Import Records（导入记录，看成功/失败）　②Template Download　③Import Order（上传导入）　④Go to custom template① Import Records　② Template Download　③ Import Order　④ Go to custom template
Import template last-mile columns
导入订单模板（真实下载）：整份 28 列；橙色列 Last Mile Warehouse 就是「尾程仓」。注意模板里没有运单号/物流品牌/面单列。The real import template: 28 columns; the orange “Last Mile Warehouse” column is the last-mile warehouse. Note there are no tracking / brand / label columns.
  1. Last Mile Warehouse（尾程仓）：从下拉选一个 Y2 尾程仓——本项目导入 Y2 单，只需要填这一列。填了就代表这单按 Y2 单处理、并指定该尾程仓。— pick a Y2 last-mile warehouse from the dropdown. For Y2 imports in this workflow this is the ONLY column you fill; it marks the order as Y2 with that warehouse.
  2. Use Store Platform Logistics 本项目不要选leave blank — not used：与 Y2 无关。Y2 的头程走「货代单号」，这一项不适用，请留空。— unrelated to Y2. The Y2 first-mile uses a forwarder tracking number, so this option does not apply; leave it blank.
  3. Specific Shipping Warehouse 本项目不要选leave blank — not used：同上，与 Y2 头程无关，留空即可。— same as above; unrelated to the Y2 first-mile, leave it blank.
⚠ 导入要点（务必注意）Import do’s & don’ts
  • 只填 Last Mile Warehouse（尾程仓）这一列；Use Store Platform Logistics、Specific Shipping Warehouse 两列必须留空——它们与 Y2 头程（走货代单号）无关，填了会导致导入异常/失败。Fill ONLY the Last Mile Warehouse column; leave Use Store Platform Logistics and Specific Shipping Warehouse blank — they are unrelated to the Y2 first-mile (which uses a forwarder tracking number) and filling them causes import errors/failures.
  • 尾程仓有「限时白名单」：活动期内只允许特定尾程仓（默认 US Chino Y2 Warehouse），其它会被拒。Last-mile warehouses have a time-boxed allowlist; during that window only specific warehouses (default US Chino Y2 Warehouse) are allowed.
👉 导入时没带尾程仓怎么办If the import carried no last-mile warehouse
  • 就算没在模板里填尾程仓，订单也能正常导入进来；在订单行里、「发货仓」正下方会有一个「Please select」下拉框——那就是尾程仓的选择，在这里补选一个 Y2 尾程仓即可（见 Step 4 第三张「导入单」截图的 ④）。Even without a last-mile warehouse in the template, the order still imports; in the order row, directly below the shipping warehouse there is a “Please select” dropdown — that IS the last-mile-warehouse selector; pick a Y2 warehouse there (see marker ④ on the third “imported order” screenshot in Step 4).
⚠ E2 尾程仓不支持该品牌Brand not supported ⚠ E3 订单未发货Not shipped
Step 6

拉取单与导入单常用的物流选项Common logistics options for pulled & imported orders

两类订单履约时能选的物流，都取「平台能收 ∩ 店铺允许 ∩ 仓库能发」的交集，再减去黑名单。For both order types, the selectable logistics are the intersection of “platform-acceptable ∩ store-allowed ∩ warehouse-shippable”, minus a blocklist.
  1. 常见的 Y2 物流项Common Y2 logistics：： Temu-US （美仓，平台物流）、(US warehouse, platform logistics), CJPacket Y2 Auto Platform （中国仓，拉取单，尾程自动）、(China warehouse, pulled order, auto last-mile), CJPacket Y2 Platform （中国仓，导入单）。(China warehouse, imported order).
  2. 追踪号：Y2 / TEMU 只用货代号（FOB），不用 CJ 号。Tracking number: Y2 / TEMU only use the forwarder (FOB) number, not the CJ number.
  3. Store Platform Logistics 标识表示这一单走的是店铺平台物流。marks that the order runs on the store’s platform logistics.
机制：可用物流 = 三方交集 − 黑名单Mechanism — usable logistics = 3-way intersection − blocklist
平台可接收Platform-acceptable
∩
店铺指定Store-allowed
∩
仓库支持Warehouse-shippable
→
− 黑名单− blocklist
→
最终可选物流Final selectable logistics
三者若没有重叠 → 提示「没有可用物流」。If the three do not overlap → “No logistics available”.
Step 7

尾程面单自动上传机制（系统自动，有时间门槛）Last-mile label auto-upload (automatic, time-gated)

订单发货后，系统会自动拿尾程面单并回传给货代——但要等到平台给的「最早可打印面单时间」到了才开始。这一步你通常不用管。After an order ships, the system automatically fetches the last-mile label and hands it to the carrier — but only after the platform’s “earliest printable time” is reached. Usually no action from you.
  1. 先等「最早可打印面单时间」Wait for the “earliest printable time”：平台会给每个订单一个最早可打印面单的时间；没到这个时间，系统拿不了面单，会提示「还未到获取面单时间，请耐心等待」。— the platform assigns each order an earliest printable time; before it, the label can’t be fetched and the system shows “not yet time to get the label, please wait.”
  2. 到点后系统自动 call 单取面单At that time the system auto-fetches the label：后台定时任务会不断轮询「到点」的订单，自动向平台请求尾程运单号和面单文件；没到点的下一轮再试。— a background scheduled task keeps polling orders that have reached the time and auto-requests the last-mile tracking number and label from the platform; not-yet orders are retried next round.
  3. 自动换单并回传货代（有前提）Auto-swap & hand to carrier (with preconditions)：只有同时满足①call 单成功拿到面单、②中国仓已出库 这两个条件，系统才会用尾程运单号换单、并把面单回传给平台/货代；成功后订单变为「已完成/已回传」。— only when BOTH ① the label was successfully fetched and ② the China warehouse has shipped out (outbound) are met, the system swaps in the last-mile tracking and uploads the label back to the platform/carrier; on success the order becomes “Completed / uploaded.”
机制：尾程面单自动上传的时间与流转Mechanism — timing & flow of auto-upload
订单已发货Order shipped
→
到「最早可打印面单时间」了吗？Reached earliest printable time?
↳ 没到No
提示「请耐心等待」，定时任务下一轮再试“please wait”; retried next scheduled round
↳ 到了Yes
系统 call 单取面单Auto-fetch label
→
中国仓已出库？China warehouse shipped out?
↳ 未出库No
等中国仓出库后再回传wait for outbound, then upload
↳ 已出库Yes
换单Swap tracking
→
回传尾程面单Upload last-mile label
→
订单：已完成/已回传Order: Completed
若取面单/回传中出现异常（拿不到面单、面单识别异常等），该单转为「需手动补传」（见 Step 8/9）。回传成功后，最后由美国 Y2 仓换单派送（见 Step 10）。If fetching/uploading fails (no label, label OCR mismatch…), the order becomes “needs manual upload” (Step 8/9). After a successful upload, the US Y2 warehouse relabels & ships (Step 10).
Step 8

哪些单要手动补传：在哪个页面、用哪个筛选Which orders need manual upload: page & filter

自动流程拿不到面单或校验不过时，需要你手动补传。用下面这个页面和筛选，把这些单筛出来。When the auto flow can’t get a label or fails validation, you must upload manually. Use the page and filter below to surface those orders.
  1. 页面Page：Store Orders → Dispatched（已发货）标签。— Store Orders → the Dispatched tab.
  2. 筛选Filter：勾选「Last-Mile Label Required」（需要尾程面单）→ 点 Search，即列出仍需补传尾程面单的订单。— tick “Last-Mile Label Required” → click Search to list orders that still need a last-mile label.
  3. 然后上传Then upload：点「Upload Last-Mile Tracking Numbers for Y2 Orders」按钮进入上传（见 Step 9）。— click “Upload Last-Mile Tracking Numbers for Y2 Orders” to upload (see Step 9).
Manual upload filter page123
①Dispatched（已发货）标签　②勾选 Last-Mile Label Required 筛选　③Upload Last-Mile Tracking Numbers for Y2 Orders 按钮（收件信息已打码）① Dispatched tab　② tick the Last-Mile Label Required filter　③ the Upload button (recipient data masked)
🔍 哪些单会进这个筛选What lands in this filter
  • 已发货、但尾程面单还没成功回传的单（系统里「未上传」）。Shipped orders whose last-mile label hasn’t been uploaded yet (“not uploaded”).
  • 自动取面单时识别异常的单（面单识别不出、或识别出的物流与品牌对不上），系统会自动生成一条「补传任务」等你处理。Orders whose auto-fetched label failed OCR (unreadable, or the recognized carrier ≠ brand) — the system creates a manual task for you.
  • 缺物流品牌、尾程仓不支持该品牌等被拦下的单。Orders blocked for missing brand, or a brand the last-mile warehouse doesn’t support.
❓ 为什么会需要手动补传Why manual upload is ever needed
  • 手动导入的订单：这类单没有对接平台，系统无法自动 call 单取面单，所以尾程面单必须由你手动录入并上传。Manually imported orders: they are not connected to the platform, so the system cannot auto-fetch labels — the last-mile label must be entered and uploaded by you.
  • 店铺拉取的订单：即使到了「最早可打印面单时间」，自动取面单也可能因各种异常失败——例如店铺授权失效、没匹配到可用物流、面单识别失败等；这些单就落到本筛选里，需要你手动补传。Store-pulled orders: even after the “earliest printable time”, auto-fetch can still fail for various reasons — e.g. store authorization expired, no available logistics matched, label OCR failed; those orders land in this filter and need manual upload.
⚠ E3 未发货Not shipped ⚠ E4 面单识别不一致Label mismatch ⚠ E5 已回传勿重复Already uploaded
Step 9

如何手动上传尾程面单（导入尾程面单）How to manually upload last-mile labels

点「Upload Last-Mile Tracking Numbers for Y2 Orders」，一次上传两个文件：一个 Excel（订单号+运单号+物流品牌）、一个 ZIP（面单 PDF）。Click “Upload Last-Mile Tracking Numbers for Y2 Orders” and upload two files at once: an Excel (order + tracking + brand) and a ZIP (label PDFs).
  1. 适用场景When to use：线下下单的 TEMU-Y2 单——在店铺后台下单后，需把发货信息手工整理导入，用来覆盖原来的头程运单号。— TEMU-Y2 orders placed offline; after ordering via the store backend, shipping details must be manually compiled and imported to overwrite the original first-mile tracking numbers.
  2. Order & Last-Mile Tracking Number（Excel）：三列——CJ Order Number（CJ 订单号）、Last-Mile Tracking Number（尾程运单号）、Logistics Carrier（物流品牌）。可先 Download Template。— three columns: CJ Order Number, Last-Mile Tracking Number, Logistics Carrier. Use Download Template first.
  3. Last-Mile Shipping Label File（ZIP）：把尾程面单 PDF 打包成 ZIP 上传。— zip the last-mile label PDFs and upload.
  4. 点 Confirm 后After Confirm：系统更新渠道运单号，并把面单 PDF 同步给货代；Import Log 看每次成功/失败。— the system updates the channel tracking number and syncs the label PDF to the carrier; Import Log shows each result.
Manual last-mile upload dialog12345
①适用说明　②上传运单号 Excel　③上传面单 ZIP　④下载模板　⑤Confirm① scope note　② upload tracking Excel　③ upload label ZIP　④ download template　⑤ Confirm
Upload template and matching
上传模板（真实下载）3 列 + 匹配规则示例Real upload template (3 columns) + a matching example
🔑 系统怎么把面单匹配到订单（重要）How the label PDF is matched to an order (important)
  • Excel 里每一行建立：CJ 订单号 ↔ 尾程运单号 ↔ 物流品牌 的对应关系。Each Excel row links: CJ Order Number ↔ last-mile tracking number ↔ logistics brand.
  • ZIP 里的每个面单 PDF「必须以尾程运单号命名」。例如运单号是Each PDF in the ZIP MUST be named after its last-mile tracking number. E.g. if the tracking number is 1234，ZIP 里就必须有，the ZIP must contain 1234.pdf，才能匹配上（大小写不敏感）。to match (case-insensitive).
  • 系统按 Excel 的运单号找到同名 PDF 作为该单的尾程面单；找不到同名 PDF → 该单缺面单、导入失败。The system finds the same-named PDF by tracking number as that order’s label; no matching PDF → missing label, import fails.
✅ 怎么确认上传成功How to confirm the upload worked
  • 看弹窗下方的 Import Log（最近 10 条）：显示「Successfully imported N records」即为成功。Check the Import Log (last 10) at the bottom of the dialog: “Successfully imported N records” means success.
  • 上传成功后，回到订单列表，该单的「运单号」会发生变化——从原来的「头程货代单号」变成「平台物流（尾程）单号」，这也说明尾程面单已生效。After success, back in the order list that order’s tracking number changes — from the first-mile forwarder number to the platform (last-mile) tracking number, confirming the last-mile label took effect.
⚠ 上传时同样会校验Same checks apply on upload
  • 物流品牌必须在该尾程仓的支持列表内（忽略大小写的全等匹配，"GOFO Standard" ≠ "GOFO"）。The brand must be in that last-mile warehouse’s supported list (case-insensitive exact match; “GOFO Standard” ≠ “GOFO”).
  • 面单识别出的物流要与所填品牌一致；运单号不能是已被其它订单占用的号；订单需已发货。The label’s recognized carrier must match the brand; the tracking number must not be used by another order; the order must be shipped.
Step 10

美国 Y2 仓换单派送（履约收尾）US Y2 warehouse relabels & ships (final leg)

尾程面单回传后（不论是系统自动上传 Step 7，还是你手动补传 Step 9），最后由美国的 Y2 仓完成实体换单并交给承运商——这一步是仓库操作，你不用做。After the last-mile label is uploaded (whether automatically in Step 7 or manually in Step 9), the US Y2 warehouse does the physical relabel and hands off to the carrier — this is a warehouse action, nothing for you to do.
  1. 美国的 Y2 仓收到回传的尾程面单后，把包裹上原来的「头程面单（货代单号）」揭掉，换成真正的「尾程面单（平台物流单号）」。Once the US Y2 warehouse receives the uploaded last-mile label, it peels off the package’s original first-mile label (forwarder number) and applies the real last-mile label (platform tracking number).
  2. 换好标后，把包裹交给美国的尾程承运商。After relabeling, it hands the package to the US last-mile carrier.
  3. 承运商完成最后一公里派送到买家——至此 CJ 的整个履约过程结束。The carrier delivers the final leg to the buyer — completing CJ’s whole fulfillment.
机制：实体换单与最后一公里Mechanism — physical relabel & final mile
美国 Y2 仓收到尾程面单US Y2 WH receives label
→
头程面单 → 换成真正尾程面单First-mile label → real last-mile label
→
交美国尾程承运商Hand to US last-mile carrier
→
派送买家 · CJ 履约完成Deliver · CJ fulfillment done
补充说明Appendix

库存如何同步与分配到 Y2 仓（含一个需你设置的开关）How inventory syncs & is allocated to Y2 (one setting you choose)

库存同步分两块：① 需要你设置——在 Step 1 那个 Sync Settings 弹框「下方」选择「库存同步方式」；② 设好后，系统会按你选的方式自动把库存推给平台。所以它并不是全自动。Inventory sync has two parts: ① a setting you choose — the “Sync Settings” (inventory-sync mode) at the bottom of the same Sync Settings dialog from Step 1; ② once set, the system automatically pushes stock to the platform in that mode. So it is not fully automatic.
① 需要你设置：库存同步方式① You choose: the inventory-sync mode
at the bottom of the Sync Settings dialog
🔧 四个库存同步选项（四选一）The four inventory-sync options
  • CJ's Inventory when No Private Inventory Left：优先用你的私有库存，私有为 0 时再用 CJ 公有库存。— use your private inventory first; when it hits 0, fall back to CJ’s public inventory.
  • Private Inventory Only：只同步你的私有库存。— sync your private inventory only.
  • CJ's Inventory Only：只同步 CJ 公有库存。— sync CJ’s public inventory only.
  • Not Sync：不同步库存（平台库存不会被自动更新）。— do not sync inventory (the platform stock won’t be auto-updated).
Inventory sync setting1
Sync Settings 弹框下方的「库存同步方式」四选一（此店当前为 Not Sync）The four inventory-sync options at the bottom of the Sync Settings dialog (this store is currently “Not Sync”)
② 设好之后，系统自动做的事② Then the system does the rest automatically
  1. 只有开启了「库存同步」的店铺，系统才会把库存推给平台。Only stores with inventory sync on will have stock pushed to the platform.
  2. Y2 库存的来源Where Y2 stock comes from：把「所有美国仓的可用库存（已扣除锁定）」加上「中国区库存」一起汇总——注意是「全部美国仓」，不只 Y2 仓。— sum the available stock (minus locked) of ALL US warehouses plus the China-region stock — note it’s ALL US warehouses, not just Y2 ones.
  3. 供应商自发货商品除外Supplier self-delivery items are excluded：这类商品不走上面这条「美仓+中国仓」汇总——它们从一开始就分到独立的供应商库存逻辑里，不参与这个汇总。— such items do NOT go through this “US + China” summation; they are routed at the entry into a separate supplier-inventory path and never join it.
  4. 怎么分配到各 Y2 仓（关键）How it’s allocated (key)：不是各仓推自己的物理库存，而是先把上面这些库存「汇总成一个总量」，再按店铺绑定的平台 Y2 仓「数量平均摊分」，分别推给每个 Y2 仓。— NOT each warehouse pushing its own physical stock. The system sums the above into one total, then splits it EVENLY across the bound platform Y2 warehouses and pushes each its share.
  5. 可用库存 = 目标库存 − 已锁定，不低于 0；取私有库存/公有库存按店铺的同步设置。Available = target stock − locked, never below 0; private vs public stock follows the store’s sync setting.
机制：Y2 库存「汇总 + 均摊」Mechanism — Y2 stock “sum then split evenly”
所有美国仓可用库存All US warehouses’ stock
+
中国仓库存China-warehouse stock
→
汇总成总量Sum → total
→
按绑定的 N 个 Y2 仓「平均摊分」Split evenly across the N bound Y2 warehouses
→
分别推送平台Push each to the platform
总量 ÷ 仓数，余数从末尾几个仓每仓 +1。　例：绑定 3 个 Y2 仓、汇总总库存 100 → 均摊为 34 / 33 / 33。　（供应商自发货商品不计入此汇总。）Total ÷ warehouse count; the remainder adds +1 to the last few warehouses. e.g. 3 bound Y2 warehouses, total 100 → 34 / 33 / 33. (Supplier self-delivery items are not counted here.)

⚠ Exceptions · 异常（会中断流程）interrupt the flow

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E1缺物流品牌Missing logistics carrier
是什么 / 触发What / trigger

导入尾程面单或回传时没有填物流品牌，系统报 Missing logistics carrier。No logistics brand provided when uploading last-mile labels / on upload. System returns “Missing logistics carrier”.

怎么处理How to handle

补上该订单的物流品牌后重新上传。Add the order’s logistics brand and re-upload.

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E2尾程仓不支持该物流品牌Last-mile warehouse does not support the brand
是什么 / 触发What / trigger

所填品牌不在该尾程仓的支持列表内（忽略大小写的全等匹配，如 "GOFO Standard" ≠ "GOFO"）。The brand isn’t in that warehouse’s supported list (case-insensitive exact match, e.g. “GOFO Standard” ≠ “GOFO”).

怎么处理How to handle

改用该仓库支持的品牌；或联系相关同事把新品牌配置进该尾程仓的支持列表后再传。Use a brand the warehouse supports; or have the new brand added to that warehouse’s list, then retry.

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E3订单未发货，不能传面单Order not in “Shipped” status
是什么 / 触发What / trigger

对还没发货的订单上传尾程面单。手动补传只针对 Dispatched（已发货）的订单。Uploading a last-mile label for an order that hasn’t shipped. Manual upload only applies to Dispatched orders.

怎么处理How to handle

等订单发货（进入 Dispatched）后再补传。Wait until the order is Dispatched, then upload.

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E4面单识别与品牌不一致Label OCR does not match the brand
是什么 / 触发What / trigger

系统识别面单上的物流与你填的品牌对不上（如识别到 CBT 但品牌不是 CBT；联运单填成 USPS 等）。这类单会被自动生成补传任务。The label’s recognized carrier disagrees with the brand you entered (e.g. reads CBT but brand isn’t CBT; interline label filled as USPS). Such orders get an auto-created manual task.

怎么处理How to handle

核对面单与所填物流品牌一致后重新上传。Make the label and the entered brand consistent, then re-upload.

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E5已成功回传，勿重复导入Already uploaded — do not import again
是什么 / 触发What / trigger

该订单的尾程面单已（自动或手动）成功回传。再次导入会被拦：…has been successfully submitted… do not import it again。The order’s last-mile label was already uploaded (auto or manual). Re-importing is blocked: “…has been successfully submitted… do not import it again”.

怎么处理How to handle

无需再处理；如需核对，去看订单状态是否已「完成/已回传」。No action needed; to verify, check whether the order status is Completed / uploaded.

🔀 Branches · 分支（正常可选路径）normal optional paths

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B1美仓发货Ship from a US warehouse

履约选到美国 Y2 仓（区域候选仓有货）：本地发货、只有尾程，常见物流 Temu-US。Fulfilled from a US Y2 warehouse (regional warehouse in stock): local shipping with only a last-mile leg; typical logistics Temu-US.

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B2中国仓发货Ship from a China warehouse

美仓无货兜底到中国仓（最终金华仓）：中国头程发货，常见物流 CJPacket Y2 Auto Platform（拉取单）/ CJPacket Y2 Platform（导入单）。US out of stock falls back to a China warehouse (Jinhua): China first-mile shipping; typical logistics CJPacket Y2 Auto Platform (pulled) / CJPacket Y2 Platform (imported).

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B3拉取单 vs 导入单Pulled vs imported orders

拉取单（DP，店铺授权后自动进来）：平台已出包裹时用平台尾程仓，否则 CJ 按区域+库存分仓。导入单（DR，Excel 导入）：只填尾程仓信息；缺尾程仓且用平台物流时需在界面补选；尾程面单更常需要手动补传。Pulled (DP, auto after authorization): uses the platform’s last-mile warehouse if the package exists, else CJ allocates by region + stock. Imported (DR, Excel): only carries last-mile-warehouse info; if it lacks one and uses platform logistics, pick it in the UI; its last-mile label more often needs manual upload.

本文档仅描述操作流程，不涉及后端实现；截图为测试环境真实页面，收件人隐私信息与店铺凭证已打码。This document describes operations only, not backend implementation. Screenshots are real test-environment pages; recipient PII and store credentials are masked.
CJ · TEMU Semi-Managed US Y2 · 操作指南Operation Guide
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