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How to Search Archived Orders?
Given that our user base is continually growing, as are orders, which results in a longer wait for us when we query the orders, we chose to archive orders that placed a long time ago. We would like to show you some changes that we made so you don't get lost while searching orders. Here are the changes: 1. The Default query time range for Store Orders: Orders created within 3 months. 2. Orders created for over 3 months under Awaiting Payment will be archived. 3. Orders created for over 6 months under Closed will be archived. 4. Orders will be archived 15 days after being closed. You can still search them using the CJ order number or the store order number. If you want to search archived orders, what can you do? 1. Search with the specific order number. 2. Export orders to Export List. You could export orders from "Store Orders". Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions. -
Regular Listing Failures in Lazada and Suggestions
Here we accumulate some common listing failures in TikTok and provide suggestions. Reasons: 1. seller not active please check seller status or Create platform product failed [BIZ_CHECK_MTEE_RULE_QC:Quality Check, Failed by Lazada Policy(R_4786103): The seller account does not meet API eligiblity criteria of having completed the seller onboarding on Lazada platform and either a LazMall Sell. 2. Please review your package dimension... 3. Create platform product failed [BIZ_CHECK_MANGROVE_RULE_QC:Quality Check, (E129916)Please review your package dimension(s). The package weight is out of range, should be minimum 0.01kg. For more info please refer to https://rb.gy/vnyg6n]. Suggestions: 1. Please turn to the Lazada support. 2. Please turn to your agent or our Sourcing team to help you alter the product's measurement. 3. The weight of each variant should be over 10g. Do not hesitate to consult in the chatroom if you have any further questions. -
Regular Listing Failures in TikTok and Suggestions
Grow your Business with TikTok ads Now Here we accumulate some common listing failures in TikTok and provide suggestions. Reasons: 1. Several limits. 2. "Create platform product failed [Category deposit is insufficient. 3. Ilegal delivery warehouse. Suggestions: 1. Max product weight: 20 kg; Max length: 60 cm; Max width: 60 cm; Max height: 35 cm; Color and specification cannot exceed 20 characters; The product name cannot exceed 255 characters, and cannot less 25 characters. 2. Please refer to the tutorial. 3. Pelase set up the warehouse in your TikTok admin and make it "effective". Do not hesitate to consult in the chatroom if you have any further questions. -
Common Listing Failures and Suggestions
Here we accumulate some common listing failures and provide suggestions to address. Reasons: 1. This shop has already published this product! Please do not repeat it. 2. Store not found or Authorization Failed. 3. Wrong request parameter. 4. unknown error. 5. creates platform product failed [The number of publications is limited, please contact your salesman. Suggestions: 1. Please delete the product in the "Listed" on CJ before trying again. 2. Please reauthorize your store before listing again 3. Please contact your agent in the chatroom. 4. Please try again later. 5. You can only list 2000 products every month. To list more, please turn to your agant to learn about our membership subscription to add more listing limits. Do not hesitate to consult in the chatroom if you have any further questions. -
How to List CJ Products to AliExpress?
CJ is now compatible with AliExpress and you can add products easily by listing products from CJ to your store directly. Here are the steps: You may check your listed products here. Contact Us -
How to Connect AliExpress to CJ?
As one of the most popular supply websites in China, AliExpress is increasingly favored by dropshippers around the world. The potential demand is of course vast. In response, CJ has recently established a partnership with it so as to help you further scale up the business empire. To make it easier, this article aims to teach you how to connect the AliExpress store to CJ. Here are the general steps: 1. Go to Apps on CJ. 2. Click Add Store. 3. Log into the AliExpress Seller Center > Third-party Services, and purchase “CJDropshipping” service. 4. Go to the Third-party Services> All Services, and click “CJDropshiping”. Click here to direct. You may check the store status at Apps > AliExpress. Contact Us -
How to List CJ's Product Video to Your Store?
It is widely held that product video is of significant importance when it comes to dropshipping, as demanding customers are increasingly giving more consideration before purchasing an item. As part of the criteria, a fine video on the product page can draw more attraction than the other way around, especially those of originality. Realizing this, CJ has launched this brand-new feature in favor of like-minded dropshippers, so as to help them better promote their business empire. Bearing this in mind, this article aims to teach you how to list CJ's product videos to your store. You can select a product, choose a free video, and list it to the tore. Note: For paid videos, you need to click on the “Pay to download” button before you can list it! You may check the listing status and details in the Listing Records. Likewise, product videos can be listed at the same time when you are listing the product. Contact Us -
How to Delete My Stores On CJ?
In line with CJ's regulation on data security, users now are free to disconnect stores and delete store data. Please give a second thought before action, as this process is irrevocable... Looking forward to our next cooperation. This article aims to give detailed information as to how to delete stores and what is the pre-condition. Note: Stores cannot be deleted until all the store orders are completed. With any uncertainties, please turn to our online support. -
Rules for Issuing Bug Rewards
We welcome all of you outside CJ to give us feedback on the security vulnerabilities of CJ’s web to help us improve the security of our products and business. We also sincerely hope to establish fine cooperation with colleagues in the security industry. In order to facilitate the confirmation and quick repair of our security problems, we hope you can contact us via email (amking@cjdropshipping.co) when you find a vulnerability. Rules for Issuing Bug Rewards: 1. High-Risk Vulnerabilities: $1000-10000 -Following conditions should be met: a. This vulnerability is able to directly modify or control the CJ system. b. This vulnerability is able to directly control CJ’s data. c. This vulnerability is able to affect the normal operation of CJ web. 2. Medium-Risk Vulnerabilities: $500-5000 -Following conditions should be met: a. This vulnerability is able to partially affect the function of CJ web. b. This vulnerability is able to directly acquire CJ’s non-public data. c. This vulnerability is able to affect the accuracy of CJ’s business data. 3. Low-Risk Vulnerabilities: $10-500 -Following conditions should be met: a. This vulnerability is able to lead to CJ page deformation or partially affect page display. b. This vulnerability is able to have an impact on CJ users. Types that are not currently in the scope of vulnerability collection a. XSS vulnerabilities are not included in the scope of collection. b. Reflected XSS vulnerabilities and SELF-XSS vulnerabilities are not included in the scope of collection. c. Event-type vulnerabilities (such as a cms of xx manufacturer, there is an official interface security problem, and the interface is on the official server). d. Other vulnerabilities with very limited impact. e. Vulnerabilities that can be detected by mainstream tools. Vulnerability Submission Reporting Requirements In order to be able to objectively evaluate each vulnerability and take into account the actual impact of the vulnerability, it is recommended that the white hats supplement the following key information based on the CVSS 3.0 standard, so as to avoid bias during the review process. Utilization method: remote/local/physical User interaction: no login required/login required/login required (open registration) Permission requirements: ordinary user/function administrator/system administrator Using the interface: http://example.com/XXXXXid=100&xxxxx Vulnerability exploit point parameter: exploit the id in the URL of the interface Vulnerability proof: a. SQL Injection Vulnerabilities: Please supplement the proof of injection utilization, including user(), version(), or the output of the database(), and it is recommended to provide screenshots. b. Command execution vulnerability: Please supplement the proof of command execution exploit, whoami the result of running the command output, it is recommended to provide a screenshot. Payment Terms and Restrictions The reward standard is based on the popularity of the application and the scope of the impact of the vulnerabilities; If multiple white hats submit the same vulnerability on the CJ, only the first submitter will be rewarded in chronological order; Multiple vulnerabilities generated by the same vulnerability source count as one vulnerability. For example, different interfaces under the same functional module; different parameters of the same file; the same parameter appears in different files; the same file is in different directories; the same vulnerability is exploited in different ways; different versions of the same vulnerability; the same function causes a vulnerability, etc.; If a point can be fixed to make subsequent exploits infeasible, subsequent vulnerability submissions are considered duplicate vulnerabilities. Illustrate: a. If the same global function is used for data processing in multiple interface programs, and this global data processing function is exploited to cause a vulnerability, then all such vulnerabilities are regarded as the same vulnerability. b. Before the CJ platform fixes the vulnerability, the vulnerability will not be rewarded if it is disclosed on the Internet; c. No rewards will be given for reporting vulnerabilities that have been made public online; d. At any stage of vulnerability processing, if the vulnerability is found to be repeated or made public, the CJ platform has the right to reject the vulnerability and cancel the reward; for the behavior of maliciously submitting repeated vulnerabilities to defraud rewards, it will be warned or even banned from cooperation. Precautions 1. Malicious reporters will be permanently prohibited from cooperation with us. 2. Questions not related to the report will not be responded. 3. CJ employees are not allowed to participate in or through their friends to participate in the Bug Bounty Program. 4. The bounty program is only available to users who report vulnerabilities through the email provided by the CJ platform With any uncertainty, please turn to our online support. -
How Does CJ Dropshipping Affiliate Work?
With the booming dropshipping business, there is always more than one way to expand your business empire, one of which is joining affiliate marketing. In this tutorial, we will walk you through how CJdropshipping Affiliate works. Introduction The CJdropshipping Affiliate Program includes dropshipping merchants, educators, influencers, experts, content creators, and dropshipping industry partners who inspire and teach their audience about dropshipping supply with CJdropshipping. Steps to join CJdropshipping Affiliate Program 1. Registration: You may register your affiliate account for free here and then start monetizing your traffic. 2. Get your affiliate links from your Affiliate Dashboard as shown in the image: 3. Retrieve your referral links: If you want to use a specific product page as your affiliate landing page, please refer to the following steps: 4. Share your referral link with your audience. 5. Referral clicks your affiliate link and makes a purchase through your referral link. 6. CJdropshipping affiliate program records the valid transaction. 7. Get commissions. Note: 1. You're eligible to receive a fixed 2% for paid referrals' valid orders, the valid order period will last for 1 year from your referral's first order; 2. 10 new paid referrals are the minimum amount to withdraw your commission. 3. The principle of the CJdropshipping Affiliate Program is rewarding those who bring new paid referrals to CJ. Therefore you cannot refer your affiliate link to your own CJ account in order to get a 2% discount, a violation of this limitation will result in the termination of your CJdropshipping affiliate account. Contact Us

