POD (Print on Demand) products refer to the items that both you and your customer can design. Here we introduce how you, CJ customers, operate it.      The general steps:  1. Search and pick a product from the Print On Demand section; 2. Click "Design" on the product detail page; 3. Design the product and save it; 4. Fill in product information and save it; 5. Check the product in Service > Print on Demand > Design Myself list.   The specific steps: 1. Search and pick any product you are interested in from our Print on Demand marketplace.   2. After entering the product page, please click "Design" on the page.     3. Design the picture and save it.  You can add text or upload and adjust your picture in the "Design Layer". Please note that the size of the design picture should be bigger than 1000*1000 px. Then click "Save". You can see the simple mockup for this product with your design.   4. In the "Product Information" part, you can change the product name, select the variant colors, and the shipping method for your unique product. Then click "Save" to complete the design. It may take a few seconds to complete due to the size of your picture.     5. After that, you can check your own design in the Service > Print on Demand > Design by Myself list. By clicking the image or name of the product, you can view all the details on the next page.   Then you can list this product to your store or order it directly. Your customer can view the designed products with your own logo.    Note: Before you list the designed products to your store, please go to the authorization page to check if the POD feature is enabled.  You can also add CJ POD button in your Shopify store. Contact Us

Out of some reasons, you might need to deal with the return requests from your customers. In this case, you would need to learn CJ's Refund Resend and Return Policy before dealing with the return requests. Kindly note that you have to open a dispute for the order first. Besides, we highly recommend you contact your agent first before sending the products to us to prevent any unnecessary errors. Here are the general steps of returning products: 1. Go to Orders > Disputes > Return; 2. Setting > Fill in a store link and upload a store image; 3. Send the return link to your customer; 4. Order Number and Email are requisite.      *Note on Low-Value Items Considering the manual labor costs in overseas warehouses are extremely high, for returns of low-value items to overseas warehouses, here are some information and recommended actions for your reference. 1. For low-value products (e.g. unit cost < $10): - If the item has been used or opened, it’s likely not eligible for resale; - Especially for clothing and products with delicate packaging, returns are rarely viable for restocking; - The cost of labor for inspection and repackaging can easily exceed the product value.   2. Recommended actions - Encourage the buyer to keep the product and refund part of the price. - Or, offer to resend the product if the buyer is willing to cover the shipping cost. If the buyer insists on a return, you may create a shipping label and allow them to return the product to a CJ warehouse.   * Note on Return for High-Value Items If you want to return a high-value product and restock it for resale, please note: - You’ll need to create a shipping label for the buyer or negotiate who covers return shipping. - After arriving at the warehouse, inspection and restocking services may incur extra charges. Please contact your agent for exact cost details.   Here are the detailed steps of returning products: 1. Go to Disputes in Orders and click the "Return" button on the top right corner.   2. Click "Setting". Fill in a store link and upload a store image. In this way, the URL will be for your customer only. Please make sure that you have well-authorized stores on CJ, otherwise you're unable to get the Return Link.   3. Send the Return Link to your customer and let him/her fill in the form. Then you can contact your agent to deal with it for you.    4. Please note that the Order Number and the Email are requisite.    Reminder: a. We do not recommend returning products to our warehouses, because the international shipping cost is high and usually, it takes at least 3 months to arrive at CJ China Warehouse. Most of them are liable to be damaged or lost on the way. b. If the products have to be returned, please return them within 30 days after signing. c. You have to open a dispute for the order and choose the refund type as "Order Returned". d. According to the China Customs Import Guide, goods valued over 50 RMB will be taxed. Please note that any costs incurred due to returns will be your responsibility. e. Import customs clearance process according to China Customs and China Post Regulations: - Customs requires a service fee of 30 RMB. - After the service fee is paid, we can check the specific tax amount using the return tracking number. The parcel will proceed with customs clearance once the customer agrees to pay the tax. *Even after paying the service fee and tax, there’s still a chance that clearance might fail. Kindly note that CJ cannot be held responsible for any losses caused by clearance failure.     After completing the above steps, all we need to do is wait for the delivery.   To avoid additional time or extra shipping costs, we suggest you contact your agent first.

We would like to help your business grow, and we will be responsible for each dropshipping order from CJ. Here we summarize the steps for how to open a dispute for wholesale orders (begin with 'ZF') and orders. Every order will be handled strictly under Refund, Resend and Returns Policy. Note: 1. All disputes must be opened and negotiated on CJ, rather than a third party, be it PayPal, or another party, otherwise, your account on CJ may face the risk of blocking. 2. Dispute orders will be generated with the beginning capital of SH. Main contents of the dispute procedures: 1. Open a dispute for orders in Store Orders ; 2. Open a dispute for orders in Sample Orders  / Wholesale Orders / Preorder Inventory  ; 3. Check the dispute details; 4. Close the dispute.   1. For orders in Orders Fulfillment. a. Go to Store Orders > Pending/Processing/Dispatched/Completed (You can't open a dispute for closed orders). b. After clicking the order number to enter the detailed page,  click "Open Dispute".  c. Select "Dispute Type" and "Expected Operation". If you want a refund, select Back in balance or Return to the original way. Then, upload screenshots of buyer complaints (email address is A MUST) and images of the parcel. Also, leave us a message for review. At last, "Confirm" it.   2. For orders in Sample Orders. Go to "Sample Orders" to find the issue order. Then click "View Details > Dispute" and upload details. The following steps are the same as that of orders.     3. For orders in Wholesale Orders. Go to "Wholesale Orders" to find the issue order. Then click "View Details > Dispute" and upload details. The following steps are the same as that of orders.   4. For orders in Preorder Orders. Go to "Preorder Inventory" to find the issue order. Then click "View Details > Dispute" and upload details. The following steps are the same as that of orders.   5. Check the dispute details.   You will see the process in this popup window. Resend: You can check the resend information and click "Agree" if it is correct. CJ will handle the following part. Refund: The money will be deposited in your CJ Wallet (if you choose back in balance) or returned to the original way. You can check the balance in your Wallet, and top it up for benefits if you like.     6. Close the dispute.   We also want to remind you that we will stop processing your orders once you open the dispute. So please think again before you open it. When you want to cancel or close the dispute to make the order process, you may click "Cancel".   With any uncertainties, please feel free to contact us.

This refund policy is to be used as a resource by dropshippers who work with CJdropshipping.com (“CJ”). For the latest version of the refund policy, please refer to this page: Refund, Resend and Returns Policy   ALL DISPUTES SHALL BE OPENED ON CJ. OTHERWISE, CJ WILL BLOCK YOUR ACCOUNT PERMANENTLY.   CJ offers a quicker dispute solution and will appreciate it a lot if you provide: a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video. b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.). c. The products need to be returned to CJ if our Dispute Team asks for a return in Disputes. Except for the important interpretation, CJ will make a refund, resend, or accept the return for any of the following cases:   1. Orders Delayed.   Orders are lacking tracking information, in transit, pending, expired 60 days after orders departed from CJ warehouse. Following countries and shipping methods may be different: a. For orders shipped to the USA, it will be counted 45 days after orders departed from CJ warehouse.   b. For Brazil, it is after 110 days counting from the date that order departed from CJ warehouse due to the strict customs clearance at Brazil.   c. For CJPacket Liquid Line to all counties, CJ will deal with your dispute for delayed orders after 100 days counting from the date that order departed from CJ warehouse.   d. For some special shipping methods, CJ cannot deal with your disputes. (See the following important interpretation)   Notes: Sometimes, the order had arrived at the nearest post office to the buyer and make it pending because of insufficient address, package unclaimed, no such number, etc. It will be much more convenient for clients to contact local post office or go to the post office for delivery.   Due to such conditions as national realities, phone numbers, and religious beliefs in Israel, packages will be normally delivered to self pick-up cabinets, which may lead to packages being long overdue. Therefore, it will be much more convenient for clients to contact the local post office or go to the post office for delivery.   Sometimes, local tracking numbers may show a sign for delivery, but the end customer claims that the package has not been received. In such cases, CJ will spare no effort to verify the real situation, which could be a long process (1-2 months), but there is no guarantee that of a positive result.   2. Orders not Received.   CJ will not deal with the refund or resend if the tracking information shows the order is delivered. a. If Your clients do not receive the package, a non-delivery certification issued by the local post office with an official seal is necessary.   b. Tracking information alert. The tracking information shows Alert, the reasons are listed as below: a) Incorrect/insufficient address. b) No such number. c) Unknown recipient. d) Refused. e) Do not pick up in time. f) No safe delivery location. g) Uncleared customs. h) Others. Notes: a. The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, Your clients need to pick up the package by themselves. Otherwise, the product will be returned to the sender, our logistics company. During the return, CJ takes no responsibility if products have been lost.   b. If the logistics company provides return service to China, CJ will put the products in your private inventory and will not refund them when we receive the returned items.   c. CJ cannot offer a refund or resend if you don’t process the undelivered orders or packages destroyed by logistics companies.   3. Products Damaged.   CJ offers a full refund or a replacement if packages arrived are badly damaged. CJ offers a partial refund or a replacement if packages arrived partially damaged (except thread, slightly wrinkled, small scratches etc.).   Notes: a. For fragile products, a refund is highly recommended. b. For damaged packing boxes, CJ cannot offer any refunds or other after-sale services due to the long-distant international delivery. c. For ordinary, electronic products, Your clients shall complain or open a dispute to you within 30 days after packages are delivered. d. For service products, CJ refunds you the cost of the product which is the price in China market. If you have CJ quality inspection service. Otherwise, CJ will not take any responsibility for them. (See the following important interpretation > Service products)   4. Incorrect or Missing Products.   CJ has a strict quality control process before products are dispatched. CJ will deal with incorrect or missing products as follows: a. For incorrect products, CJ offers a full refund or replacement.   b. For products with wrong color, size which doesn't affect product function, etc., CJ offers a refund or resend if you provide a screenshot of your clients' complaint including name, content and date.   c. For parts missing which doesn’t affect product function, CJ may refund partially or resend the missing part; for parts missing which affect product function, CJ will resend the product only.   d. For accessories, CJ will resend the accessories.   Notes: For size problem, CJ will appreciate it a lot if you can measure the product according to the correct measurement method and provide us the photo of measurement. Then, our dispute team will deal with your disputes quickly.   5. Orders Cancellation.   For orders cancellation, CJ offers a full refund before products are processed by warehouses. a. After payment, POD orders cannot be canceled as it is customized.   b. After payment, preorder inventory orders cannot be canceled as it is special products and only available for you.   c. After payment, video and photo orders cannot be canceled as CJ has planned and prepared for you after payment.     Important Interpretation   1. Deadline of Opening Dispute.   You cannot open a dispute if the order status is closed. Your dispute cannot be resolved when tracking information from a third party is untraceable.   2. Force Majeure.   CJ takes no responsibility for any product damaged or shipping delay caused by the act of god, including but not limited: epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, customs inspection. However, CJ will notify you by CJ Chat, Skype, Email, Line, WhatsApp etc.   3. Shipping Method Limits.   Some shipping methods are not trackable when orders arrived at all Countries, States, or Cities. CJ lists those shipping methods in advance and will not accept any disputes when you choose those shipping methods to all countries, including: PostNL、Electric PostNL、CJPacket Eub、CJPacket Postal Route、CJPacket Postal、CJPacket Railway Economy.   Notes: When choosing certain shipping methods, the remote addresses will be charged additional cost.   4. Destination Limits.   Due to limited international transportation, CJ will not accept any disputes when your orders are shipped to the following countries: Brunei, Cambodia, Laos, Vietnam, Andorra, Guernsey, Gibraltar, Greenland, Canary Islands, Iceland, Jersey, Liechtenstein, Monaco, San Marino, Vatican, Bahrain, Kuwait, Afghanistan, Antigua, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados Bangladesh, Burkina Faso, Burundi, Benin, Bermuda, Bolivia, Bahamas, Bhutan, Botswana, Belarus, Belize, Democratic Republic of the Congo, Central African Republic, Congo, Cote d'Ivoire, Cook Islands, Cameroon, Costa Rica, Cuba, Cape Verde, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Eritrea, Ethiopia, Fiji Islands, Falkland Islands, Micronesia, Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Guatemala, Guam, Guinea Bissau, Guyana, Honduras, Haiti, Iraq, Iran, Jamaica, Jordan, Kenya, Kyrgyzstan, Kiribati, Comoros, Saint Kitts, North Korea Kosovo, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Moldova, Montenegro, Madagascar, Marshall Islands, Republic of North Macedonia, Mali, Myanmar, Mongolia, Saipan, Martinique, Mauritania, Montserrat, Mauritius, Maldives, Malawi, Mozambique, Namibia New Caledonia, Niger, Nigeria, Nicaragua, Nepal, Nauru, Niue, Oman, Panama, Peru, Tahiti, Papua New Guinea, Pakistan, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Rwanda, Solomon Islands, Seychelles, Sudan, St. Helena, Sierra Leone, Senegal, Somalia, Suriname, Republic of South Sudan  Sao Tome and Principe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Tajikistan, Timor Leste, Turkmenistan, Tunisia, Tonga, Trinidad and Tobago, Tuvalu, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, Saint Vincent Island, Venezuela, British Virgin Islands, United States Virgin Islands, Vanuatu Samoa, Bernel, Curacao, Saint Eustacius, Saint Martin, Nevis, Somaliland, Saint Bafulimi, Yemen, Mayotte Island, Zambia, and Zimbabwe.     5. Return.   Products can be returned to CJ China warehouses only. But we do not suggest returning products to our warehouses, because the international shipping cost is high and it takes at least 3 months to arrive at CJ China Warehouse. Most of them will be lost during the return. Also, most of the returned products will be damaged on the way.   a. If you indeed want your buyer to return the products, please follow these steps: How to return products to CJ warehouse.   b. Please return products within 30 days after receiving products.     6. Service Products.   Service products apply to the following interpretation. a. Any disputes arising from products damaged or shipping delayed, CJ may not refund the product cost.   b. Any disputes arising from bad quality, CJ may not accept as the supplier is not CJ.   c. For service products without CJ's quality checking inspection, CJ may not accept the disputes.     7. Unacceptable Disputes.   CJ shall not accept any unreasonable disputes, including but not limited to: a. The buyer does not like it.   b. The product description is not real.   c. Products smell unusual.   d. The buyer ordered the wrong items or SKU.   e. The shipping address was provided incorrectly.   f. Product difference was negotiated in advance.   g. Tracking information deleted by logistics companies or local post offices.   h. In some cases, packages returned/discarded/detained due to the consignee’s failure to comply with the work of customs clearance in line with the foreign trade policies of certain countries.     CJ always try to offer the best service. If you have any other questions, please feel free to contact us .

For a better understanding of how CJ processes your orders, we added a feature for you to check the status of each order, with which you can clearly know if we have prepared and stocked the products and if we have dispatched them. The general steps should be: 1. Choose the order; 2. Click "Order Logs" icon for the status; 3. Other actions you can make on the order. Here are specific steps for how to check order logs: 1. Go to Store Orders  and choose the order you want to check.   2. Click the icon of order logs, and the status for each order will show, including order prepared, order processing, dispute status, etc.   3. Apart from the order logs, you can also find other actions you can make, including: a. Get shipping label (proof of fulfillment); b. Check the product inventory status; c. Submit a ticket for the order.   Here is an introduction to the meaning of each product status: a. Purchased: The request for your product is received by CJ Suppliers. b. Stocked: Your product is stocked and is being labeled in the warehouse. c. OOS: Your product is out of stock and we will refund you to your wallet or payment account. d. Picked: Your product has been picked and is being inspected. e. Inspected: Your product has been effectively inspected f. Shipped: Your products are dispatched and en route.   Should you have any other questions, you're welcome to contact our customer support for help. 

This tutorial will explain to you the six types of status of dropshipping orders on CJ: 1. Awaiting payment. 2. Pending. 3. Processing. 4. Dispatched. 5. Completed. 6. Closed.   1. Awaiting Payment. Unpaid orders will be listed in Awaiting Payment where you can find and pay for them whenever you're ready. But the inventory for the order will only be locked for 24 hours. We'd highly recommend you make payments sooner as the price may vary once the inventory is unlocked. If you want to delete it, please click "Cancel" to move it to Trash or Orders. It's possible to decide to sync the tracking number before or after the order is dispatched.   2. Pending. Paid orders will be listed in Pending before the tracking numbers are generated within the next 24 hours, while those containing free shipping products will have the tracking number generated within the next 48 hours. When you choose to sync before dispatching and the tracking number or shipping method changed, you can click "Sync" to update the tracking number for your orders.   3. Processing. Orders will be listed in Processing while your parcels are being prepared for pickup. If you place an order while CJ inventory is low, the process might be a bit longer due to the replenishment. You can find out more information in the order logs. To make order search easier, you can sort processing orders by Paid Time and Order Amount.   4. Dispatched. Orders will be listed in Dispatched once they have been dispatched and departed from the warehouse. You can find the tracking number to track your orders on CJPacket, or by clicking the CJ order number to get tracking information. Tips: If you have bulk orders or placed Excel orders, you can export orders to get a list of tracking numbers for each order to upload for your customers.   5. Completed. Orders will be listed in Completed once they have been delivered. Please contact your agent or customer support for more information if your customer suggests otherwise.   6. Closed. Orders will be listed in Closed 30 days after delivery. You cannot open disputes for closed orders.    For orders in Processing/Dispatched/Completed/Closed status, you can get the shipping label for proof of fulfillment.   If you have any problems, please feel free to contact our online agent anytime.

When an order has been successfully placed on CJ, you or your clients will need to know the logistics information. Then, how can we get the tracking numbers?  There are 3 situations of getting tracking numbers:  1. Automatically synced tracking numbers. 2. Checking tracking numbers in My CJ. 3. Exporting tracking numbers in bulk. Detailed introductions: 1. Automatically synced tracking numbers. a. If your Shopify store has been authorized on CJ, the tracking numbers can be synced to your store automatically. You can choose the Tracking URL on the authorization page, and that will be synced to your order details and shipping notifications sent by Shopify. Note: You would also need to permit CJ to manage your inventory in your Shopify store: Go to Inventory > Inventory Managed by > choose "CJdropshipping.   b. If your store is on Etsy, the tracking numbers can be synced to your store as soon as they are generated.     2. If you've placed manual orders or Excel orders,  then you have to check and upload the tracking numbers into your store manually.  Step: Go to Orders > Store Orders > dispatched, and click the order number, then you can click the button "Tracking Info" to check the logistics information.         For orders in the Sample Orders / Wholesale Orders after orders are dispatched, you will be able to check the tracking numbers by clicking the button "View Details", you will see the latest updates on the parcel.   3. If you want to download tracking numbers in bulk, you can select orders and click "Export Orders," then all the information of the orders can be downloaded for usage.   Here is an example of the exported file which includes tracking numbers.   Above are the simple instructions for getting tracking numbers. If you there are any doubts, please contact us.

You may feel confused about the payment procedure on the platform when your orders are synced, imported, or created. Please find the detailed process below for your guidance.  The general steps: 1. Store Orders > Imported > Orders > Select the orders and Add to Orders Picking; 2. Click "Orders Picking" or enter the Orders Picking > Select the orders > Submit; 3. Order Confirmation > Submit; 4. Select the payment method > Pay.   Note: 1. Order Confirmation: Here is the detailed information about the order, including the products/packaging deducted and all the cost.  2. Payable Amount: The total amount that you need to pay.  3. Inventory Deduction: It refers to the products and packages that you have purchased before and stocked in our warehouses (For more details, please find: How to Purchase Private Inventory? ). If you have stock, you can click "Deduction" to deduct the products you want (Please also find: How to Use Private Inventory?). 4. If you choose "Pay", it refers to that you will pay for the orders directly without deduction.   There are currently 11 options while combined payment with CJ Wallet and another payment method is available. Please also find: What Payment Methods Are Available Now?    If you cancel the payment halfway or go back to the previous pages during the process, you can find the orders in Orders > Store Orders > All/Awaiting Payment to pay. Please pay attention to the time for Inventory Reserved. It means that we will reserve the inventory for you for 24 hours after you cancel the payment.    Contact Us

Dropshipping is one of the most amazing business models that has seen individuals evolving from mere businessmen to ones with notable brands. Gaining some knowledge on setup the delivery time & costs, return & exchange policies are really crucial for dropshipping store owners. Below are five examples of successful dropshipping stores: 1. Clothing Store 2. Accessories Store 3. Cosmetics Store 4. Health&Beauty Store 5. Electronic Accessories & Gadgets Store Example 1: SIR -- Clothing store SIR is bold and beautiful. With its serene photography style, it does a great job of sending a calming message through the store theme. Located in Sydney, Australia, this store steals a place in the list for one of the most striking Shopify stores for clothing. Shipping & Delivery Time and Costs 1. Orders placed before 12 pm AEST Monday - Friday (Sydney, Australia) will be shipped the same day.2. Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order. 3. Orders will be delivered between 8 am–6 pm Monday to Friday. *Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorized person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection center for you to collect.   Example 2: Wolf Circus -- accessories store Wolf Circus is a line of demi-fine jewelry thoughtfully designed and hand-made in Vancouver, BC. We're created by, run by, and powered by women -- with pieces for you, whoever you choose to be. Wolf Circus aims to inspire others to embrace their confidence during their daily hustle.   Shipping & Delivery Time and Costs1. Please allow up to five days for your parcel to be mailed off. 2. Receive free shipping within Canada on orders over $75 (before taxes) and on orders over $120 within the US.3. Made-to-order items are final sale and have a 30 day turnaround time.4. If one of your items is on the waitlist, your order will not ship until all items are available unless requested otherwise. Returns Any jewelry purchased from wolfcircus.com can be returned within 14 days of receiving your order. Once we receive the item(s) from your order, a refund will be issued to you in the form of store credit. We do not refund shipping costs. All items must be sent back in their original unworn condition, with no signs of wear or damage, and in the original packaging with any tags attached (if the item arrived with tags). To begin your return request, please email hello@wolfcircus.com PLEASE NOTE: Worn, scratched or damaged pieces will not be accepted. Wolf Circus has the right to deny and return any items to sender that do not meet these conditions.  We do not offer exchanges. We only offer refunds in the form of store credit. All objects, sale, sample sale, custom, and discounted items are final sale. We do not offer price protection for any orders placed before the start of a sale. We do not accept returns for items purchased through our retailers. Please contact the retailer directly to inquire about their return policy.   Example 3: Concrete Minerals -- cosmetics store Founded in 2009, it is an example of creating high-end vegan, cruelty-free cosmetics with a unique twist. Their policy is less and more -- fewer ingredients, more pigment. They're committed to using no parabens or preservatives in any of their products and are also 100% gluten-free. Located in Southern California, they provide free shipping worldwide on all orders $50 and above.   Shipping & Delivery Time and Costs 1. Please allow 1-3 business days for order processing (we promise to get you the goods asap). 2. Once shipped, we'll get you over a shipping confirmation including tracking number! 3. Shipping within the United States is a flat-rate of $5, all orders $40+ (before tax) get free shipping worldwide!4. International flat-rate shipping is as follows:- $5.99 for orders up to $27.99- $7.99 for orders $28.00-$39.99- FREE SHIPPING for orders $40.00+*For U.S. shipping: All orders ship via USPS First Class/Priority Mail please allow 2-5 business days for delivery. Rush delivery via USPS Priority Express Mail also available upon request.*For international shipping: Most packages are delivered within 1-2 weeks via local post, however, please allow up to 4 weeks for delivery. All shipments include full tracking and delivery confirmation. *Afterpay service: It allows you to shop and get your order first, and then pay for your purchase in 4 equal installments. All payments are interest-free, and your order will ship immediately. Customs & Duties 1. Customer is responsible for any customs/duties fees incurred. We won't list a lower total on the customs form to pay fewer customs/duties fees because this practice is super illegal.2. We are really into following international shipping requirements to ensure that your package reaches you safe and sound. Return & Exchange Policies 1. If you don't love your purchase for any reason, we are happy to process a return if you get that back to us within 30 days of receiving your order. 2. We even offer free returns for our U.S. customers!3. Only a few things are not eligible for a return, including clearance/discontinued items are not eligible, our "I Want It All" collections, as well as any items that have been significantly used.4. We do not offer exchanges, you're welcomed to place a new order whenever you're ready.   Example 4: SkinnyMe Tea -- health & beauty store Founded in 2012, SkinnyMe Tea is an Australian-based company whose mission is to help people achieve their health and wellness goals. Gretta started the business from her home in Melbourne, combining her passion for tea and detoxing into a single product, creating the world's first "Teatox". The popular two-step program combines a Morning and Evening Cleanse products as well as Eating and Exercise tips to achieve the results you have been looking for. Shipping & Delivery Time and Costs 1. Orders are shipped the following business day. 2. Once your order has been shipped a shipping confirmation email will be sent. Tracking information is sent shortly after the shipping confirmation email, you will be provided a tracking link that can be used to track the status of your order.3. We currently are not shipping to Mexico, Portugal, Guatemala, South Africa, North Korea, Iran, Syria, Yemen & Afghanistan due to unreliable postal services. 4. We are currently unable to offer non-tracked free shipping to Canada due to unreliable postal services. Return & Exchange Policies For a change of mind: If you have simply changed your mind we do not provide refunds. Special consideration will be given in exceptional circumstances however you must be able to provide satisfactory proof of purchase. Further, the merchandise must be:-  in saleable condition;- unused with all original packaging;- returned to us with any gift or bonus received with the merchandise (if applicable);- the following the e-books as we are not able to refund purchases (for change of mind) SkinnyMe Detox Program; SkinnyMe Bikini Body Program.*The exchange or refund is sought within 14 days of purchase. For customer guarantees:1. However, if you believe an item is faulty, or there is a major failure with an item, you may choose a refund or exchange. 2. If the failure is minor, we will replace the item within a reasonable time. 3. Moreover, SMT will require satisfactory proof of purchase before providing a remedy.   Example 5: Master and Dynamic -- electronic accessories & gadgets store For all the audiophiles out there, Master and Dynamic are selling high-quality headphones. The products from this Shopify store are part of the $1 billion headphone market and rival Beats by Dre with their quality.   Shipping & Delivery Time and Costs 1. We offer complimentary shipping via FedEx Ground. 2. Orders placed Mon-Fri by 1 pm EST are typically shipped the same day. 3. We will email you the tracking information for your shipment once your order leaves our warehouse. 4. If you would like your purchase shipped via second-day or overnight, please select this option during checkout. An additional fee will be added to your purchase total.5. For all orders containing monogrammed items, please allow 5-7 days additional ship time. All monogrammed items are final sale and cannot be returned or exchanged. Customs & Duties 1. You will be charged the quoted amount at the time of checkout. VAT and Duties are not charged to you upon delivery. Return & Exchange Policies1. For a wireless speaker, it may be returned within 30 days of purchase for a full refund. 2. All products purchased from our website, except for our wireless speaker, may be returned within 14 days of purchase for a full refund.  3. To initiate such a return please contact us at support@masterdynamic.com. Please include your product's serial number and full return shipping address in your message to us, and we will issue a returns authorization and send you a prepaid shipping label for return shipment in the original Master & Dynamic packaging. 4. To return the speaker, Master & Dynamic will provide specific packing instructions as well as new packaging should the original packaging no longer be available.  5. This returns policy is also valid for our accessories products, with the restriction that ear pads and cables purchased as accessories can only be returned if they have not been used.  6. Products purchased from one of our authorized resellers will follow the reseller's returns policy. Master & Dynamic does not accept returns or exchanges of Master & Dynamic products purchased from other retailers.  7. Furthermore, we do not accept returns or deliveries without a valid returns authorization from our customer service desk at support@masterdynamic.com. 8. Refund is paid within 5 business days of our receiving and approving your returned item. Refunds are in the form of original payment. We do not refund overnight shipping or gift wrapping charges. These stores vary in their successes but they are all great sources of inspiration for successful e-commerce. Most of these examples make thousands of dollars in sales each month, some have a reputation for really cool clients. Which of these stores did you enjoy the most? Which one of the stores inspired you the most to aim high with your own store? Resource From:https://www.oberlo.com/blog/shopify-stores Please do not hesitate to submit a ticket, write to our customer support (support@cjdropshipping.com), or consult an online agent in the chatroom if you have any questions. 

Shipping is undoubtedly significant for a business, especially for cross-border businesses. This article introduces how to set up a shipping formula in a Shopify store. To start shipping, please complete the following tasks on Shopify:   1. Set up your shipping rates and methods; 2. Add product weights; 3. Choose your preferred package type; 4. Get free package material; 5. Print a test shipping label.   1. Set up your shipping rates and methods. a. Add and manage your shipping locations; By default, the original address that is entered when a Shopify account is created is added as a location. This location is also set to be able to fulfill orders. Make sure that any other locations that you plan to ship from, as well as any apps that fulfill products on your behalf, are added as locations. Note: Before you can use shipping profiles to charge shipping rates based on product and shipping origin, you might need to activate multi-origin shipping.  b. Set up your shipping rates; When deciding what to charge buyers for shipping, you need to consider the following options: Exact shipping costs: Charge buyers the same thing that carriers like USPS or Canada Post charge to ship. Flat rate shipping: Charge fixed shipping rates based on order value or weight. For example, charge $5 to ship anywhere in the United States.  Free shipping: Offer free shipping on all orders or set free shipping rules. For example, offer free shipping on orders over $150. Unexpected costs at the checkout are the main reason why buyers don't complete purchases. The most common unexpected costs are for shipping. Make your shipping costs clear on your home or product page to avoid surprises at the checkout. c. Setting up shipping zones. A shipping zone is a group of countries or regions that have the same shipping rates. For example, if your business has a warehouse in Germany that ships to anywhere in Europe for the same flat rate, then you can create a shipping zone that includes all the European countries and charge that same shipping fee to all your European customers. After you've set up shipping zones, you can choose the shipping methods. You can offer several shipping methods for a zone so your customers can choose from a range of delivery times and shipping costs at checkout. 2. Add product weights. Shipping costs are calculated based on the weight and dimensions of your shipment. To calculate accurate shipping costs, add weights to all of the products that you will be shipping. If you’re unsure how much your products weigh, then learn about common product weights or purchase a scale.  3. Choose your preferred package type. If your store is outside of the United States and Canada, then you can add only one preferred package type. If your store is in the United States or Canada, then you can save the dimensions and weights of your preferred package types on the Shipping settings page in your Shopify admin. 4. Get free packing material. Many carriers offer free packaging to use with specific shipping services. Although there is no cost for the packaging, you might need to create a free account with the carrier so that they can send the packaging to you. 5. Print a test shipping label. If a customer pays for shipping, whether for the exact cost or flat rate, then you will receive the payment along with the rest of the funds for their order. When you print shipping labels through Shopify, you will be charged the cost of the label on your Shopify bill.   All the specific steps of setting up your shipping formula could be found in the Shopify Help Center. With any uncertainties when you are setting up your store, you could get support from the Shopify group. CJ support team will also be here to help with your dropshipping business, just contact us anytime.