This tutorial will guide you through how to list products from CJ to your Mabang ERP to fulfill orders. If you have any uncertainties while using CJ, please don't hesitate to contact us online for prompt support>>   Introduction Outline:   Ⅰ. List CJ products to Mabang ERP; Ⅱ. Authorize Global Warehouses and Sync SKUs; Ⅲ. Enable Automatic Order Fulfillment Process.   Step-by-step Instructions:   Ⅰ. List CJ products to Mabang ERP   1. Go to the product listing page, select the item you want to list, and click the "List with One-Click" button. If the message "Data acquisition succeeds, please check your data acquisition list for details later." appears, it means the listing is complete.     2. Go to Publication > Data acquisition to check the products.     3. Go to Data acquisition >Batch sync to inventory SKU to sync the products.     Ⅱ. Authorize Global Warehouses and Sync SKUs   1. Connect the Mabang ERP Account to CJdropshipping.     2. Go to Warehouse > Service Provider > Products and click "Sync/update SKU" to select global warehouse.       3.  Pairing local inventory SKUs.  *This process addresses the matching of overseas warehouse SKUs with inventory SKUs in the ERP system, ensuring proper data flow for products and orders.   *If overseas warehouse SKUs and inventory SKUs are identical: Click "System Automatic Pairing" or use the "Excel Table Pairing" option to perform the pairing action; *If overseas warehouse SKUs and inventory SKUs are different: Use the"Excel Table Pairing" option, or once product sync is complete, utilize the Pairing function in the list to pair items one by one.       Ⅲ. Enable Automatic Order Fulfillment Process *This step is to enable Mabang's automatic order processing, warehouse matching, and automatic order submission to CJ. Skip this process if automation is not required.   1. Go to Order > Order Rule > Warehouse Matching Rules.  Once the rule is triggered and executed, products in the order will automatically match with the designated warehouse based on the configured rules.       2. Go to Order > Order Rule > Warehouse Matching Rules for Auto Shipment >>  After triggering and executing the configured rule, orders will be automatically processed for shipment, including obtaining tracking numbers and shipping labels.     Contact CJdropshipping online for prompt support>>

We have updated our CJ Chrome Extension to integrate into Shopify stores. Its new feature allows you to check the status of your orders with CJ and receive the tracking numbers automatically. To install this extension, please check our previous post: How to Use CJ Google Chrome Extension for 1688, Taobao Dropshipping  In this article, we will introduce: How to sync order status to Shopify; How many order statuses there are; How to update the extension.  Sync Order Status to Shopify After installation, please remember to log in with your CJ account and refresh the page to enable it. Then you will see the changes when you view your Shopify order list.   Introduction of Order Status Now, we would like to introduce the possible status of your orders to you. New Orders in CJ: Orders are initially imported to CJ. CJ Received: Orders are added to your CJ dropshipping cart. Pending Payment: Orders need to be paid. Deleted: Unpaid orders have been canceled but still can be retrieved. Deleted Permanently: Canceled orders cannot be retrieved anymore. Wire Transferring: Payment through wire transfer has not been received. Paid: Payment for your orders has been received. Tracking numbers for your orders will be generated and updated in your Shopify store. Meanwhile, we are preparing for your orders. Refunded: Payment for your orders has been refunded. Pending Shipment: CJ is waiting for the arrival of the products from the supplier. Processing: CJ is searching and verifying for your orders in our warehouse.  Dispatched: Packages have been shipped out already. Closed: Due delivery time of your packages has been passed for at least 7 days. Disputes on these orders will not be accepted. Update the Chrome Extension For customers who have already been using CJ Chrome Extension, you can do it manually if the update does not happen automatically. Here is the process: Step 1: Click "Manage Extensions" and find "CJDropshipping."   Step 2: Turn on Developer mode and Click "Update." When the update is finished, it will pop up a hint like "Extensions updated."   Hope what we've been doing really benefits you. Should you have any problems, please contact your agent at any time to get a quick reply.

As a dropshipper, you may feel curious about how your orders will be processed in CJ’s warehouse. In this article, we will clarify the whole procedure that orders will experience in our warehouses. Here are the general steps of fulfilling orders in CJ’s warehouse: 1. Ensuring the inventory of the corresponding products and picking them out; 2. Inspecting the products; 3. Packing the products and measuring the gross weight; 4. Sorting; 5. Labeling and sending the parcels to the waiting area for carriers’ fetching.   Detailed steps: 1. Ensuring stock. When receiving orders from our customers, there could be 2 scenarios: the products of the orders are in stock or out of stock. Scenario 1: In stock. In this case, we will go to our storage section to pick the products out. Since every product is well organized by category and stored on shelves, we just need to scan the bar codes of the specific order to know the exact locations of them, which is very effective and time-saving.   Scenario 2: Out of stock. What if we find that the products are running out of stock in our warehouse? In this case, a purchasing list will be sent to our procurement staff stating what they need to purchase. According to the list, they will place an order with local manufacturers and wait for the goods to arrive at CJ’s warehouse. The following are the procedures that our warehouse will go through after the recipient of the parcels from our suppliers: a. Receiving goods from our suppliers: After 1-3 days (the actual time depends on how far the manufacturer is located), a bunch of packages will arrive at the recipient area in CJ’s warehouse. After confirming that the basic conditions of the parcels are good, our staff will give them bar codes and send them to the quality inspection department.   b. Inspection: As part of our services, we will inspect every product before dispatching (We may charge a manual fee accordingly included in the total dropshipping fee). Through scanning the bar codes, our inspectors will check if the goods are correct by the detail of color, size, function, etc shown on our system. Then, they will inspect the products thoroughly according to the product descriptions. Usually, there will be 2 rounds of quality inspection in case the products are inferior. c. Weight measurement: After inspection, the products will be handed to the next process - weight measurement. By placing the products on a scale, we will know their gross weight. This step will help us estimate the shipping cost of the corresponding products more accurately.   d. Stock in: After the products passed all the inspections, they can be stored on the shelves with other products. By scanning the bar codes on the products, we will know where they should be stored. Then we will go to find the right shelves and scan both bar codes on the products and the shelves to record that the products are stocked.   2. Products inspection After the products are picked out from the shelves, they would be sent for inspection. In this step, our inspectors will scan the bar codes on the products again to obtain all the order information and make sure the products are the correct ones. Then, our staff will print out the shipping labels and pack products inside by shipping bags. After pasting shipping labels on the parcels, the products would be sent to the next process--packing.   3. Packing As for different types of products, the packing method varies. We have packaging material such as plastic bags (usually for clothing and normal small items), cartons, etc. Regarding delicate products, we will add bubble film (column) or foam in case of damage during long-distance transportation.   4. Sorting out Before we sort the parcels, our staff will place them one by one on a scale and double-check the weight and size of the parcels. Moreover, our scale will automatically measure the parcel and compare the actual gross weight with the weight by which we charge the customers (tolerance of 50g is acceptable). Every parcel will go through this step, and then they will be placed in different baskets sorted by different logistic providers.   5. Labeling and sending to the waiting area The parcels in the baskets will then be placed in giant transport cartons.  After that, we will put shipping labels that include the information of every parcel onto the giant carton. It will make sure that logistic providers won’t lose the boxes and have them safely passed every transit.    Finally, the cartons will be conveyed to the waiting area for carriers’ fetching.   Every day, a mountain of products are well packed in the waiting area, awaiting carriers to pick them up and ship them worldwide. Eventually, they arrive at their respective destinations and are received by the buyers. Note: All products shipped from CJ will undergo a quality inspection in our warehouse before shipment. For products purchased on CJ, we offer free quality check services. For service products and products shipped from other suppliers to CJ warehouse by clients, we have to charge quality inspection fees. That is just what CJ pursues: dropshipping from worldwide to worldwide and we continuously looking for more satisfaction from customers.   Contact us                                                              

Still clueless about how to have your orders fulfilled by CJ? Here's a step-by-step tutorial for creating automatic orders: Main Steps: 1. Store Authorization. 2. Product Searching/Sourcing. 3. Product Listing/Connecting. 4. Add to Cart & Pay.      To make things clearer, we have a flowchart and a video for your reference:   Detailed steps:  1. Store Authorization. Before establishing connections between products in your store and products on CJ and having orders synced to CJ, you need to authorize your store. There are over 8 types of stores that can be authorized on CJ, including Shopify, eBay, WooCommerce, Shipstation, Etsy, Shoplazza, Wix, etc. You can find detailed instructions for authorization of each type of store. For instance, if you need to authorize your Shopify store, please go to the Shopify authorization page and click 'Add Store'.      If you wish to authorizer stores from Clickfunnel or other personal websites, you can use our API keys and find the detailed flow in the API document. Moreover, you could consult our agent in the chatroom for more information.   2. Product Searching/Sourcing. After completing store authorization, the next step is to find the products you want to sell: a. Browse our website. You can find various classifications and recommendations of products on the homepage. b. Search products by keywords or SKUs. c. Search by images. You can drag an image or upload one by hitting the camera icon to find a product. d. Source a product. You can post a sourcing request if you cannot find your desired product on CJ. Your request will be handled within 2 days.  Go to Service > Sourcing; Post a Sourcing Request. Note: You can either post sourcing requests on existing products from your store or upload images and details for an individual product.    3. Product Listing/Connection. Products must be properly connected before orders can be fulfilled by CJ.  a. How to list a product? Products from CJ can be listed to your store directly: Click 'List' on the product page; Select the store and set up the product information; Select variants and set the price; Click "List it Now".  Then the listed products from CJ will be automatically connected.  b. How to connect a product? If you want CJ to fulfill orders of products from your store, you need to create connections between them and CJ's products: Go to Products > Store Products; Click "Unconnected";  Sync the product from your store, and find the same product on CJ by searching image, clicking "Match", or entering the product name/SKU;  Connect them.     4. Add to cart & Pay. You would need to go to Orders > Store Orders to import orders from your store to CJ by clicking the button Sync Store Orders first.  Select the orders and add them to the Orders Picking; Go to Orders Picking and Submit orders; Confirm the order details and pay.   Note: If orders are not paid right away, they can be found in Store Orders > Awaiting Payment. The inventory can be reserved for 24 hours.  Please do not hesitate to contact us with any further questions. And you are more than welcome to join our Facebook group to discuss with other dropshippers. 

This tutorial will explain to you the six types of status of dropshipping orders on CJ: 1. Awaiting payment. 2. Pending. 3. Processing. 4. Dispatched. 5. Completed. 6. Closed.   1. Awaiting Payment. Unpaid orders will be listed in Awaiting Payment where you can find and pay for them whenever you're ready. But the inventory for the order will only be locked for 24 hours. We'd highly recommend you make payments sooner as the price may vary once the inventory is unlocked. If you want to delete it, please click "Cancel" to move it to Trash or Orders. It's possible to decide to sync the tracking number before or after the order is dispatched.   2. Pending. Paid orders will be listed in Pending before the tracking numbers are generated within the next 24 hours, while those containing free shipping products will have the tracking number generated within the next 48 hours. When you choose to sync before dispatching and the tracking number or shipping method changed, you can click "Sync" to update the tracking number for your orders.   3. Processing. Orders will be listed in Processing while your parcels are being prepared for pickup. If you place an order while CJ inventory is low, the process might be a bit longer due to the replenishment. You can find out more information in the order logs. To make order search easier, you can sort processing orders by Paid Time and Order Amount.   4. Dispatched. Orders will be listed in Dispatched once they have been dispatched and departed from the warehouse. You can find the tracking number to track your orders on CJPacket, or by clicking the CJ order number to get tracking information. Tips: If you have bulk orders or placed Excel orders, you can export orders to get a list of tracking numbers for each order to upload for your customers.   5. Completed. Orders will be listed in Completed once they have been delivered. Please contact your agent or customer support for more information if your customer suggests otherwise.   6. Closed. Orders will be listed in Closed 30 days after delivery. You cannot open disputes for closed orders.    For orders in Processing/Dispatched/Completed/Closed status, you can get the shipping label for proof of fulfillment.   If you have any problems, please feel free to contact our online agent anytime.

Before tracking numbers can be synced to Shopify, you need to select Shopify or CJdropshipping as your product inventory manager. Otherwise, your orders cannot be fulfilled by CJ. In other words, due to the Shopify policies, if any other platform rather than CJdropshipping or Shopify has been selected for order fulfillment in your Shopify admin, tracking numbers will not be synced when you're trying to have CJ fulfill your orders. You can have an overview of which orders have been imported to CJ and which tracking numbers are not synced to your Shopify store by installing the CJ Chrome extension:   Even though you picked a third-party platform as your product inventory manager at first, we can still fulfill your orders from Shopify stores and the tracking number will be synchronized to Shopify as it used to be. To free things from trouble, a more recommended way is to select CJdropshipping as your product inventory manager on the Shopify management system as it is and will be more stable and assured. So, how to let CJ become your inventory manager?   Main Steps: 1. List and find the product in your store; 2. Select the variants to edit; 3. Go to Inventory > Inventory Managed by > choose "CJdropshipping" ; 4. Click "Save" to complete it.   General steps: 1. List and find the product in your store. a. On CJ, click "View it on store" when you list it successfully.   b. On Shopify, click "All Products" to find the product.   2. Select the variants to edit.   3. Go to Inventory > Inventory Managed by and choose "CJdropshipping" (in lowercase).   4.  Click "Save" to finish it. Please do not hesitate to submit a ticket or consult an online agent in the chatroom if you have any questions. 

If you do not have a store or website connected with our platform, you can import orders via Excel files. Here are the general steps. 1. Log into your CJ account > Orders > Store Orders > Imported > Orders > Click "Import Orders" icon. 2. Click "Download" to download our template. 3. Fill in the order details. 4. Go back to Orders > Store Orders > Imported > Orders > Upload the edited Excel. 5. Import by your custom template.   Detailed steps: Log into your CJ account > Orders > Store Orders > Imported > Orders > Click "Import Orders" icon. Click "Download" to download our template.     Open the Excel File at the bottom and enter the necessary order information.   Go back to  Orders > Store Orders > Imported > Orders Upload the edited Excel.     You can also click "Go to custom template" to add a personal template.     Click to add a template.     The system will use the first row as the header.     Match CJ's fields with your template headers, enter a name, and save.     After entering the name and saving, a new template will be created.     When importing, select your new template to proceed.     Note 1:  a. Please do not remove/change the top row highlighted in green. b. Order Number = the order number from your store. c. As for products with variants, please make sure the variants are included in the SKU. For example: CJABCDEF12345-Red-XXL instead of CJABCDEF12345; or CJJD118270901AZ instead of CJJD1182709. d. As for products without variants, please make sure the "-default" is included behind the SKU number. For example: CJABCDEF12345-default.   Note 2: 1. Our POD products can also be imported via excel sheets. 2. You can enter the URL to upload the product image. File format can be converted here: SM.MS.       Note3: a. For orders shipping to the EU countries, you should fill in your tax number.   b. If you want to apply the CJ's IOSS, you should set it up in 'Edit Address' after uploading the Excel. Please be noted that you should set the IOSS options in your Profile before setting up.   Note 4: a. Before uploading excels, please make sure that the products have been added to your My Products. b. You can also create orders by searching for products.  c. Once imported successfully, orders can be found in Store Orders > Imported > Orders and you can click "Add to Orders Picking" to pay. d. You can click 'Importing Failed' to find out the reasons for the failure when importing completed.                                                                                                         If you have more doubts, you can contact us.  

CJ stays committed to providing better services to worldwide dropshippers. Lately, some of our customers were bothered about a problem, whether can I cancel an order and replace it in case of mistakes, including wrong SKU, wrong shipping method, wrong order information, wrong shipping address, and so forth. Hence the 'Reorder' feature, by which you can replace an order with ease. This tutorial aims to teach you how to replace an order. Note: This feature cannot be applied to orders in dispute status. Here are general steps: 1. Find the order you want to replace in 'Store Orders'; 2. Click 'Reorder'; 3. Replace the order in the 'Orders Picking'.   You may also replace orders in the order details.   With any uncertainties, please turn to our online agent.

To manage your Etsy products and orders, please use the Shopify app.   Once your Shopify store is connected to CJ, listing and order fulfillment can be made automatically for your Etsy store.   1. Register a Shopify Store     Before proceeding, you need to have a Shopify account. Register Now>>     2. Authorize Your Shopify Store to CJ   Quickly install CJDropshipping via the Shopify app store to complete your store authorization. >>How to Connect Your Shopify Store to CJ?   3. Sync Etsy Products and Orders to Shopify then Sync to CJ       3.1. Sync Etsy Products and Orders to Shopify     According to the Shopify official documentation, you can sync your product and order data to Shopify in the following ways:     Migration Method Description Manual data copy paste Copy the content from your existing Etsy store and paste it in your new Shopify store. CSV import Export your data into CSV files, and import them to your new Shopify store (some data can't be migrated this way). Third-party migration apps Use third-party migration apps from the Shopify app store. Migration expert Hire a Shopify Partner to manage and complete your migration.   *We recommend using third-party migration apps. Click to view the Shopify official migration documentation>>     3.2. Sync Shopify Orders to CJ   You can manage order synchronization on CJ, just deliver the migrated Shopify orders to CJ for fulfillment. How to Create an Automatic Order on CJ?>>     4. Pay for Your Orders on CJ           4.1. After you pay for your orders on CJ, we will fulfill your orders as quickly as possible.     4.2. You can synchronize the order status from Shopify to your Etsy store.     - Synchronize tracking numbers to your Etsy store by copy-pasting the tracking number.     - Automatically synchronize Shopify tracking numbers to your Etsy store via Shopify third-party plugins.     Additionally, CJ offers a large number of factory direct supply products. You can select products on CJ and list them to your Shopify store.         1. Select products on CJ and list them to your Shopify store. How to Connect Your Shopify Store to CJ?>>   2. List selected products to your Etsy store via Shopify third-party plugins.     Contact us if you have any doubts.

Shipping is undoubtedly significant for a business, especially for cross-border businesses. This article introduces how to set up a shipping formula in a Shopify store. To start shipping, please complete the following tasks on Shopify:   1. Set up your shipping rates and methods; 2. Add product weights; 3. Choose your preferred package type; 4. Get free package material; 5. Print a test shipping label.   1. Set up your shipping rates and methods. a. Add and manage your shipping locations; By default, the original address that is entered when a Shopify account is created is added as a location. This location is also set to be able to fulfill orders. Make sure that any other locations that you plan to ship from, as well as any apps that fulfill products on your behalf, are added as locations. Note: Before you can use shipping profiles to charge shipping rates based on product and shipping origin, you might need to activate multi-origin shipping.  b. Set up your shipping rates; When deciding what to charge buyers for shipping, you need to consider the following options: Exact shipping costs: Charge buyers the same thing that carriers like USPS or Canada Post charge to ship. Flat rate shipping: Charge fixed shipping rates based on order value or weight. For example, charge $5 to ship anywhere in the United States.  Free shipping: Offer free shipping on all orders or set free shipping rules. For example, offer free shipping on orders over $150. Unexpected costs at the checkout are the main reason why buyers don't complete purchases. The most common unexpected costs are for shipping. Make your shipping costs clear on your home or product page to avoid surprises at the checkout. c. Setting up shipping zones. A shipping zone is a group of countries or regions that have the same shipping rates. For example, if your business has a warehouse in Germany that ships to anywhere in Europe for the same flat rate, then you can create a shipping zone that includes all the European countries and charge that same shipping fee to all your European customers. After you've set up shipping zones, you can choose the shipping methods. You can offer several shipping methods for a zone so your customers can choose from a range of delivery times and shipping costs at checkout. 2. Add product weights. Shipping costs are calculated based on the weight and dimensions of your shipment. To calculate accurate shipping costs, add weights to all of the products that you will be shipping. If you’re unsure how much your products weigh, then learn about common product weights or purchase a scale.  3. Choose your preferred package type. If your store is outside of the United States and Canada, then you can add only one preferred package type. If your store is in the United States or Canada, then you can save the dimensions and weights of your preferred package types on the Shipping settings page in your Shopify admin. 4. Get free packing material. Many carriers offer free packaging to use with specific shipping services. Although there is no cost for the packaging, you might need to create a free account with the carrier so that they can send the packaging to you. 5. Print a test shipping label. If a customer pays for shipping, whether for the exact cost or flat rate, then you will receive the payment along with the rest of the funds for their order. When you print shipping labels through Shopify, you will be charged the cost of the label on your Shopify bill.   All the specific steps of setting up your shipping formula could be found in the Shopify Help Center. With any uncertainties when you are setting up your store, you could get support from the Shopify group. CJ support team will also be here to help with your dropshipping business, just contact us anytime.