Wix helps users to create a  professional website and customize their store.   CJ is now compatible with Wix and you can add products easily by listing products from CJ to your store directly.  To list a product, you need: 1. Authorize your store; 2. Select a product; 3. Click "List it Now"; 4. Check the product from your store.   Detailed steps: 1. Go to Authorization > Wix > Add Store. You are required to enter your full domain, admin username and password to complete the authorization.   2. Select a product. Before you list a product, you may need to know what kind of products you want to sell. You can decide to list it or not on the product page.   3. Click "List it Now". On this page, you need to add product tags and set your store price based on the estimated shipping cost of the destination country.  *The product title can be no longer than 80 characters for Wix.   4. Check the product status from your store by Wix > Store Products > Products.   In some cases, product listing can be unsuccessful, here we list some situations and respective solutions for your reference. Reasons: 1. “Wix API Error requirement failed. product options choices description must be unique.” 2. variants with three or more attributes colon, size, etc. ) cannot be listed due to the restriction of Wix.   Suggestions: 1. Products containing the same attribute cannot be listed. You may manually list them or click "Edit Before Listing". 2. Products containing three attributes cannot be listed. You may manually list them.   With any uncertainties, please submit a ticket or contact our online agents for 7/24 support. Register

Private inventory will be a good choice if you want to shorten processing time and prevent products from stock shortage. After purchasing, the stock is only available to you, and you can use this inventory to deduct product prices in your next order.  Here are the general steps: 1. Find your ideal product on the home page; 2. Click 'Preorder Inventory'; 3. Select a warehouse; 4. Submit your order and pay; 5. Check the inventory status. Regular products   Packaging products   The same process goes for POD products.   Notes: 1. It will have an inbound warehouse and/or shipping cost to ship the products from the factory to our warehouse. Our staff will check the product quality and arrange the warehousing. *The inbound cost will be updated in your bill so you can pay it before the due date. 2. When you choose CJ's warehouses in China or in the US, you can pay for the order directly. When you choose our cooperated overseas warehouses, we will make a review on your request and it may take 12-24 hours.   With any uncertainties, please contact us.

Choosing the right shipping method is one of the most time-consuming steps when processing orders. To reduce decision fatigue and streamline order fulfillment, CJ has introduced Optimized Shipping and upgraded the Default Shipping Methods feature.   With these updates, you can: Use system-recommended shipping options based on cost, speed, or a balanced recommendation Define default shipping rules with clear precedence Automatically apply the most suitable shipping method to orders with fewer manual clicks   This guide walks you through how Optimized Shipping works, how default shipping rules are applied, and how to configure them step by step.   1. What Is Optimized Shipping? Optimized Shipping is a system-recommended shipping solution curated by the CJ logistics team.Based on the destination country/region and shipping attributes of the product, the system automatically recommends shipping methods that are currently available and reliable. Optimized Shipping includes three recommendation preferences: Cost PriorityRecommends shipping methods with relatively lower and stable shipping fees. Speed PriorityRecommends shipping methods with faster and stable estimated delivery times. RecommendedA balanced option considering shipping cost, delivery time, stability, and service quality.   2. How Optimized Shipping Is Displayed on Orders If Optimized Shipping is available for an order, the Optimized Shipping section will be displayed. Display Priority Rules The system automatically displays Optimized Shipping lists in the following order: Cost Priority Speed Priority (if Cost Priority is unavailable) Recommended (if both Cost Priority and Speed Priority are unavailable) Note: If all three lists are empty, the Optimized Shipping section will not be displayed. You can switch between different recommendation preferences at any time to view available options.   3. How Default Shipping Methods Work Default Shipping Methods allow the system to automatically select a shipping method for your orders based on predefined rules and their Precedence. How the System Applies Rules The system checks default shipping rules in precedence order Once a rule matches an available shipping method, the result is finalized Remaining rules will not be checked If no default shipping method matches, you will be prompted to select a shipping method manually.   4. Types of Default Shipping Rules CJ supports six types of default shipping rules, all of which can be prioritized and reordered.   4.1 Lowest Cost Selects the lowest-cost available option within the selected Shipping Selection Scope: Select the lowest-cost available option from optimized shipping (Cost Priority) Select the lowest-cost available option from the custom shipping scope Select the lowest-cost available option from all shipping methods Tie-breaking logic: If multiple options share the lowest cost, compare delivery time next The system prioritizes the option with the lowest cost and the fastest delivery time If still tied, one option is selected randomly 4.2 Fastest Delivery Selects the fastest available option within the selected scope: Select the fastest available option from optimized shipping (Speed Priority) Select the fastest available option from the custom shipping scope Select the fastest available option from all shipping methods Tie-breaking logic: If multiple options share the fastest delivery time, the system selects the lowest-cost option If still tied, one option is selected randomly 4.3 Destination Country/Region Matches shipping methods based on Destination Country/Region + Shipping Attributes: Select the available option with the highest precedence from optimized shipping (Recommended) Select the available option with the highest precedence from the custom shipping scope 4.4 Product Store products: Use the default shipping configuration from the Store Products mapping list Non-store products: Use the default shipping configuration from the My Products list 4.5 Store Uses the default shipping configuration from the store authorization list. 4.6 PCS Quoted Rates If PCS quoted-rate shipping options are available for the order, the system will prioritize them. When multiple PCS quoted-rate options exist: Lowest Cost Fastest Delivery Random selection if still tied   5. How to Add a Default Shipping Method Path:My CJ > Profile > Default Shipping Method Settings This page supports the following actions: Add default shipping rules Edit default shipping rules Delete default shipping rules Adjust rule precedence     5.1 Add Default Shipping Method Step 1 Click Add to open the Add Default Shipping Method dialog. Step 2 Select a default shipping method.     5.2 Lowest Cost Select the lowest-cost available option from optimized shipping (Cost Priority).     Select the lowest-cost available option from the custom shipping scope.     Select the lowest-cost available option from all shipping methods.     5.3 Fastest Delivery Select the fastest available option from optimized shipping (Speed Priority).     Select the fastest available option from the custom shipping scope.     Select the fastest available option from all shipping methods.     5.4 Destination Country/Region Select the available option with the highest precedence from optimized shipping (Recommended).     Select the available option with the highest precedence from the custom shipping scope.     5.5 Product For store products, use the default shipping configuration from the Store Products – Connection list.     For non-store products, use the default shipping configuration from the Added Products list.   5.6 Store Use the default shipping configuration from the store authorization list.     5.7 PCS Quoted Rates Select shipping methods based on PCS quoted rates, if available.   6. Delete Default Shipping Method Delete an existing default shipping method from the rule list.     7. Edit Default Shipping Method Edit an existing default shipping method to update its configuration.   8. Adjust Rule Precedence Drag and drop rules to change their Precedence order.     9. Default Shipping Method Examples 9.1 Exclude Shipping Method A and Select the Lowest Cost Option Default Shipping Method: Lowest Cost Shipping Selection Scope: Custom Shipping (only B and C are selected, A is excluded) Result: The system selects the lowest-cost shipping method from B and C.     9.2 Use Optimized Shipping Default Shipping Method: Lowest Cost Shipping Selection Scope: Optimized Shipping (Cost Priority) Result: The system selects the lowest-cost shipping method from the Cost Priority list.     Default Shipping Method: Fastest Delivery Shipping Selection Scope: Optimized Shipping (Speed Priority) Result: The system selects the fastest available shipping method from the Speed Priority list.     Default Shipping Method: Destination Country/Region Shipping Selection Scope: Optimized Shipping (Recommended) Result: The system selects the available shipping method with the highest precedence from the Recommended list.     Conclusion By combining Optimized Shipping with flexible Default Shipping Methods, you can significantly reduce manual shipping selection and ensure your orders always use the most suitable shipping option. Once configured, the system automatically applies your rules—saving time, reducing errors, and improving fulfillment efficiency. If you need any help during the process, don’t hesitate to reach out to CJ online support. We’re here to assist you at any time.  

CJ has been attaching great importance to our customers and keeps upgrading our system. As more platforms are compatible with us, we can provide a better experience for as many of our customers as possible. As of today, one more platform - Wix is available now. In the following article, we will offer guidance on how to connect the Wix platform. There are two ways of connection, you can make the connection from Wix to CJ and vice versa. 1. From Wix to CJ The general steps are: a. Log into your Wix account; b. Search CJ in the search bar and add it to your site; c. Confirm the operation in the top-up; d. Check the store status. 2. From CJ to Wix The general steps are: a. Click add store in the authorization; b. Log into your Wix account; c. Confirm the authorization; d. Check the store status.   1. From Wix to CJ a. Log into your Wix account.   b. Search CJ in the search bar and add it to your site.   c. Confirm the operation in the top-up;     d. Check the store status.   2. From CJ to Wix. a. Click add store in the authorization;   b. Log into your Wix account;   c. Confirm the authorization;     d. Check the store status.   If you have more doubts, please turn to our online agent.

CJ has been attaching great importance to the experience of our customers. As of today, owing to the industrious IT team of CJ, one more platform is compatible with CJ - BigCommerce. For your convenience, we have prepared this article to teach you how to make the connection, sparing you the googling. There are two ways of connection, namely from CJ to BigCommerce and vice versa. 1. From BigCommerce to CJ The general steps are: a. Install CJ app in BigCommerce > Apps > Marketplace; b. Apply a new account or log into your CJ account; c. Check the store status.   2. From CJ to BigCommerce The general steps are: a. Click "Add Store" on the Authorization page; b. Enter your store URL; c. Log into or sign up your store; d. Check the store status.   1. From BigCommerce to CJ a. Find 'CJDropshipping' in Marketplace and install it.   b. Log into your CJ account or register an account.   The authorization will complete once you log into CJ account.   c. Check the store status. You may go Authorization > BigCommerce to check the store status in CJ.   2. From CJ to BigCommerce a. Click "Add Store" on the Authorization page.   b. Enter your store URL   c. Log into or sign up your store.     d. Check the store status.   If you have any more doubts, Please turn to our online agent.

As of 8th Sep, one more platform-Magento is compatible with CJ, by which CJ makes it easier for you to import orders after authorization. The following article will teach you how to connect your Magento store with CJ: Here are general steps: 1. Go to My CJ > Authorization > Magento; 2. Add Store; 3. Enter store information > Connect Magento; 4. Check your store authorization.   1. Go to Authorization > Magento. 2. Add Store. 3. Enter store information > Connect Magento;   An URL example: https://*************.com/.   4. Check your store authorization. After connecting successfully, you could list or connect products from CJ so that we can automatically import your orders, sparing you from doing it manually. Contact Us

Magento empowers thousands of retailers and brands with the best eCommerce platforms and flexible cloud solutions to rapidly innovate and grow.  CJ is now compatible with Magento and you can add products easily by listing products from CJ to your store directly.  To list a product, you need: 1. Authorize your store; 2. Select a product; 3. Click "List it Now"; 4. Check the product from your store.   Detailed steps: 1. Go to Authorization > Magento > Add Store. You are required to enter your full domain, admin username and password to complete the authorization.   2. Select a product. Before you list a product, you may need to know what kind of products you want to sell. You can decide to list it or not on the product page.   3. Click "List it Now". On this page, you need to add product tags and set your store price based on the estimated shipping cost of the destination country.  *The product title can be no longer than 80 characters for magento. 4. Check the product status from your store by Magento > Category > Products.  You can go to Details Page to edit the product name, tax, price, categories, and other information.   With any uncertainties, please submit a ticket or contact our online agents for 7/24 support. Register

CJ always attaches great importance to our customer's experience on our platform and will keep making improvements for the benefit of our customers. After-sales service, as a vital part of our business, is by no means neglectable. As with our Refund, Resend, and Returns policy, in opening a dispute for refund or resent out of package not received while it is marked as "Delivered" on the shipping tracking websites, such as CJPacket, we require the official non-delivery proof from the local post, but a great many customers have no idea of how to apply one. Thus this tutorial. In the following part, this article will give you guidance on how to obtain official non-delivery proof. Here are two ways: 1. Calling local post; 2. Sending an E-mail to the local post web.   1. Here we take USPS post as an example. Usually, in negotiating a dispute, we will send you the local tracking number and the phone number of the local post so that you can ask for the official non-delivery proof. Attached below is a model:   2. You can also go to the USPS web to require one in PDF.    Note: if your customer lives not far from the local post, he/she can also get the official non-delivery proof in person. If you have more questions, please turn to our online agent.

Authorizing your Shoplazza store from the Shoplazza admin is now available. The whole process is very easy and takes less than 2 minutes if you already have a CJ account. General steps: 1. Select CJdropshipping app in the Shoplazza admin; 2. Authorize and use CJdropshipping; 3. Log into your CJ account; 4. Authorization success.   1. Log into your Shoplazza admin, go to Apps > Apps, select 'CJdropshipping'.   2. 'Authorize and use CJdropshipping'.   3. And you will be directed to the login page. Choose the acccount you wish to authorize your store to and click 'authorize now' or register a new account by clicking 'Register Here'.   4. And... 'Authorization Success!'    You can find the store status 'Activated' in Apps > Shoplazza.   If you have any further questions, please feel free to contact our online agents. 

CJ always attaches great importance to our customer's experience on our platform and will keep making improvements for the benefit of our customers, which is partially the reason why we dole out coupons for each of our newly-registered customers. Coupons and Cards are both considered two of the benefits that CJ offers to our customers to minimize the costs. In CJ, Coupons can be regarded as a discount, normally for 5 percent, while Cards a gift card which usually would be given to our highly-committed customers, ranging from 1$-5000$. You can check your coupons and cards, Gift Card number, Redeem Code in Dashboard > Coupons and Cards. In the following part, this article will teach you how to use them: For Coupons: 1. Store Orders > Imported > Orders > Choose an order > Add it to Orders Picking; 2. Order confirmation > Choose a valid coupon. For Cards: 1. Wallet > Top up with gift card  2. Input Gift Card Number and Redeem Code.   For coupons: 1. After going to Orders and choosing an order, you can add it to the cart.   2. After checking the order information in the cart, you can use a valid coupon directly to deduct the total cost.    Special notes should be given as follow: 1. Coupons can not be combined with other discounts, and are only deducted from the original product price. 2. Only one coupon can be used for a single CJ order. 3. When multiple coupons qualify for one bulk order at the same time, the system defaults to select the one with the highest discount, which can be replaced at the check-out page. 4. The coupons support ordinary products and dropshipping orders only, not applicable to other types of orders. 5. Coupons do not apply to the following product: supplier products, combination products, video products, service products, POD products, and virtual products. 6. The coupons are not limited to the categories, and the deduction amount is equally distributed to the products of the sub-order. 7. Customers in the blocklist cannot use coupons. 8. For refunds and disputes on orders using coupons, only the actual paid amount will be eligible for a refund, not including the value of coupons.   For cards: 1. You have to go to your wallet to top-up with gift card before going on to the payment. Unlike coupons, the gift card’s amount will be added to your CJ wallet so that you can directly pay your orders using account balance.   2. You should input Gift Card number and Redeem Code.   Special notes should be given as follow: 1. Gift cards are for CJ wallet top-up only. Credit from gift cards can only be used for order payment and cannot be withdrawn. 2. Each gift card can only be used once. 3. Credit cannot be redeemed after the date of expiry. 4. Credit from Gift Card will not be included in the top-up bonus plan. If you have any more doubts, you can turn to our online agent.